20 Most Recent Black & Decker TRO651 Toast-R-Oven Toaster Oven with Convection Cooking Questions & Answers

I took unit apart and tightened the spring

Very possible the element on top has a break some where but maybe small enough you cant see it or could be hiden. If you have access to a multimeter put it to ohms and with it unplugged from the outlet take the wires off the element and check the element itself if the multimeter reads OL the element is bad.

May not be too hard to fix. On the thermostat, you will see 5 wires coming from it. black and white on top (leave those alone), and on the bottom of the switch, there are red white and blue wires.The white wire with the burnt connector(from use) is the problem. I had that switch apart, seen how it works. The 3 wires at the bottom (red, white, blue) is like a spst center off switch with white being the common center wire. Red is for oven, and blue is for toaster. After I rebuilt the switch the first time, and it happened again, I just bypassed switch by connecting that burnt bottom white connector, to the red timer wire connector. Oven will work, toaster will not. The oven turns off when timer runs out. Can also unplug or turn down thermostat all the way so it does not use much power when done using till timer runs out. If you have a spst(center off) switch, you can mount that too to the side panel if you find one rated for it. Just make sure the bottom white wire is used as the common center wire.B&D will not sell that switch that is broken. I tried that before I took that switch apart. Glad I did take it apart as I am sure their new switch would have failed quickly as well.

The main switch is probably fried.

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Link

Hi,

Please try to click above link.

Thank you.

The unit has a one year warranty from the date of purchase. If you're a little bit over the warranty, we'll still work with you on an exchange. The unit can not be fixed it has to be replaced. Please call our customer service line at 800-231-9786. I happen to work in their call center. :)

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I work for Black & Decker customer service. Our phone number is 800-231-9786.

Sparks coming from any appliance or electronic device is very serious. Please call the above number sometime on Monday between 8:30 and 5:00 EDT. One of our customer service specialists will assist you with this matter.

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bleach

see http://www.fixya.com/support/t153483-no_oven_but_still_toasts. the suggestion for thsi problem helped us withthe problem that you describe. Clean the contact after opening fromthe right side.

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If I have the model number correct ... that is a fairly deep oven that has multiple heating elements. One of your elements may have died, resulting in lower temperatures.

Hello, Patricia -This is the link to the Black & Decker Contact Us page:https://www.blackanddecker.com/en-us/support/contact-usIn the upper right corner of that page you will see the link to Register a Product. Click or tap on that link.Follow the on-screen instructions. Note: Probably the box in which your countertop oven came or the user instructions for the oven have the web address you need to visit in order to register the oven.Best wishes.

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