20 Most Recent Sharper Image Hybrid GP (SI724) Air Purifier Questions & Answers

I have 2 of these air purifiers and I love them. I came to this site looking for a resolution because 1 of them stopped working properly. After running for about 30 seconds, the red light would come on. I had cut out 1 wire that was broken and thought that was the problem. There were sparks when it was turned on. After reading a couple answers here, I took a closer look and noticed that a second wire was also broken at the bottom. I just cut the second broken wire off the top and removed it and the purifier works great now. No more sparks!

I had the same problem with my GP. It has worked great for four years and only recently seemed to get stuck in this drying cycle. I cleaned the grid many times, cleaned the wires, cleaned the whole unit as much as I could to no avail. The trick: You need to clean the two metal prongs and surrounding area that insert into the bottom of the grid, when you inserrt the grid. they are sharp like nails, so take care. Use an alcohol based cleaners and clean the prong and around each base. This fixed the problem for me and she's back up and running well.

Locate the photo electric eye that picks up the need to clean and give it a thorought cleaning. Good Luck and I hope you get it repaired. That photo cell should be your problem It's probably a little black or ruby red dot in a fin or on the housing where yhe air passes.

Ebay??Amazon??They can be upwards of $70-$100,but keep a lookout and you'll find a Deal..Good Luck!

these things are junk. you could also be doing more harm than good to yourself and the indoor air quality in your home with the amount of ozone these appliances omit into the air. throw it away

The solution drgoff provided ( the guy that used to work for Sharper Image ) actually did the trick !!!! Super excited to have this unit working again , thanks drgoff

Larry, since this unit is electrostatic, you may or may not hear little crackles of sparks when it is operational. You should, however, smell a very faint odor of ozone when it is running properly. If you do not hear any sounds from the electrical plates and the air coming out of the unit does not have a little different smell than the air in the rest of the room, then the unit is not functioning properly. In my research of these units, I did see references to replacing the metal fins being required as some claimed they were an consumable element to the purifier and needed periodic replacement to function properly. However, nothing in the owner's manual says they are. It simply says to carefully clean them to avoid damaging the fins or plastic insulation on them.Other factors to check include:Making sure the unit has at least 12" of open space behind it.Making sure there is 36" of open space in front of it.Give time for dust to accumulate. The manual states that you should check the collection fins after a couple of days to see how much dust has accumulated since cleaning schedules will vary greatly depending on how dusty your home is. Dust collection may take days to start to appear.Make sure the DRYING CYCLE light is not on when the unit is operating. This protection system is designed to remove electrical power from the fins if humidity is detected (which can easily be the case since you are advised to wash the fins in water to clean them).If the DRYING CYCLE light is not on, you have plenty of air space around the unit, and after days you still do not see anything on the fins, then chances are the issue is internal and will require repair or replacement of parts. Be advised that this unit is no longer made and has no manufacturer supported service or parts availability. Further diagnosis and repair could quickly get costly and in most cases, you are probably better off replacing the unit.

You answered your own question really, you "replace" them. The Sharper Image online company you see today is not the same Sharper Image company that made these units. That company went into bankruptcy in 2008 and the name was bought by new investors who opened a new online store under the Sharper Image name. Unless the store you bought these from has a return policy that is still valid, you are stuck with two units that have no warranty and no service or parts support.If you know what is wrong, you can find second-hand parts online and fix it yourself. If you do not know what is wrong, finding out by replacing parts can get expensive very quickly. In that case, I would suggest selling the unit for parts or just disposing of it alltogether. There will usually be someone like myself who is looking for parts since that is the only way to keep these running anymore. I can see what second hand parts are selling for online and it may be worth trying to sell them off. Whether any parts are actually being sold at those prices, however, is another story and you may just be wasting your time trying.