I have a HD-56FN97 and
Hi there.
This problem is very often due to the TV dropping the audio signal from an external device or a software crash in the external device whereby it stops sending audio to the TV. An external device would be a cable/satellite receiver, digital converter or similar.
If you are using one of these external devices, please switch off the TV and any external receiving device, unplug them both from the electrical supply, wait a few minutes and try again. While this is not exactly a technical solution, it's often all that is required to solve the problem. When the power is re-connected, the software/firmware in the devices "re-boots" in much the same way as when you restart your PC.
If you have already done this, or it does not solve your problem, please try the following, then reply to me from within this page with the results.
1. Connect a set of headphones or PC speaker to the headphone socket on the front of the TV and check whether you have audio in the headphones.
2. Try playing from another external device, e.g. a DVD player or VCR - if you have one.
If/when replying, please also include details of any external receiving device you are using and the type of connection you are using to connect this to the TV. It's possible there is a fault with your TV or it may be necessary to restore the TV to factory default settings, but please do all of the simple things above first as this will help to determine the cause of the "fault".
Hope this helps.
Regards,
BElectric