Top 20 Xerox WorkCentre M-24 Color Copier Questions & Answers

WorkCentre 7655 7665 7675 Online Support Solution Modify the Printer... Solution : Modify the Printer's Administrator Password Using CentreWare Internet Services (CWIS) NOTE: This solution assumes the WorkCentre is configured and working properly on the network.

1. From the computer, open an Internet browser window.
2. Enter the IP address for the WorkCentre in theAddressfield, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
3. Click on the [Properties] tab. NOTE:If the Login screen is displayed, enter the user name in theUser IDfield, and the password in thePasswordfield, and then click on the [Login] button. The default username is "admin" (case sensitive), and the default password is "1111". If it has been changed or forgotten, contact Support.
4. Click on [Security] to expand the list of options.
5. Select [Authentication Configuration].
6. Click on the [Modify] button for Device System Administrator Password.
7. Enter a new password in theNew Passwordfield.
8. Retype the password in theRetype Passwordfield.
9. Click on [Save]. This will be the new password to log into the Control Panel and CWIS.

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=143,E=0000000004704152929,K=9646,Sxi=4,Case=obj(3814) Solution : Modify the Default Admin (Tools Mode) Password on the WorkCentre NOTE:The Admin (Tools Mode) password allows access to configure network and machine settings on the printer.Xerox recommends only changing the default Admin (Tools Mode) password if absolutely necessary. If the password has been changed from the default password (1111) and has been forgotten, a service call is required to reset the password. To change the default Admin (Tools Mode) password:

1. Press the [Log In / Out] button on the Control Panel. The Log In window will be displayed. See theRelated Itemsbelow for additional information regarding logging into the WorkCentre.
2. Select [Security Settings] on the left side of the screen.
3. Select [Authentication] from theGroupscolumn and then select [User / Administrator Accounts] from theFeaturescolumn. The User Administrator screen will be displayed.
4. Select the [Account #] field, and then select account number 1 using the keypad on the Control Panel.
5. Select the [Configure Account] button. The Configure User Accounts screen will be displayed.
6. Press the [Clear C] button (several times, as required) on the Control Panel to clear the old password.
7. Enter the new password using the keypad on the Control Panel.
8. If necessary, place a check mark in the [System Administrator (Admin)] and [Account Administrator] check boxes, and then select [Save Account].
9. Select [Close].
10. Press the [Log In / Out] button on the Control Panel.
11. Select [Logout] on the Touch Screen.

go to www.partsdrop.com or aaatoner.com or if you want immediate supply go to your nearest xerox store and purchase it if you are in new jersey partsdrop is the wholesale dealer and they will give you drums and toners in wholesale price

Toner cartridges should reset themselves when you start copying

You did not indicate finisher? Xerox MFPs' come with the most finishing options of any manufacturer.... I included instructions for all of them below. Enjoy! Solution : Load Staples in the Professional Finisher With Booklet Maker The stapler in the booklet maker uses two Staple Cartridges labeled R2 and R3. Booklet stapling requires that both Staple Cartridges be free of jammed staples. WARNING: Do not perform this procedure when the printer is copying or printing.

1. Make sure the printer has stopped copying or printing.
2. Open the Finisher Front Door.
3. Squeeze the orange R2 and R3 levers together and pull the Staple Cartridge unit out of the Finisher until it stops. NOTE: The Staple Cartridge unit does not detach from the Finisher.
4. Grasp the orange tabs on both sides of the Staple Cartridge and lift the cartridge out of the Staple Cartridge Unit.
5. Push the new cartridge into the Staple Cartridge Unit.
6. If no jammed staples are found, repeat step 4 - 6 for the other Staple Cartridge.
7. When finished, return the Staple Cartridge Unit to its original position.
8. Close the Finisher Front Door.

Solution : Load Staples in the Main Stapler of the Professional Finisher NOTE: Using Staple Cartridges other than the recommended staples may impair quality and performance. Only use only Staple Cartridges recommended for this Finisher. WARNING: Do not perform this procedure when the printer is copying or printing.

1. Make sure the machine has stopped copying / printing.
2. Open the Finisher Front Door.
3. Grasp the orange R1 lever on the Staple Cartridge and push it to the right.
4. Grasp the orange tabs and pull the cartridge out of the Finisher.
5. Check inside the Finisher and remove any loose staples.
6. Pinch both sides of the staple case and remove the staple case from the cartridge.
7. Insert the front side of the new staple case into the Staple Cartridge, then push the rear side into the cartridge.
8. Grasp the orange tabs on the cartridge, and then insert the cartridge into the Finisher until it click into position.
9. Close the Finisher Front Door.

Solution : Load Staples in the Booklet Maker of the Optional Office Finisher LX NOTE: The Booklet Maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples. WARNING: Do not perform this procedure when the printer is copying or printing.

1. Make sure the printer has stopped copying or printing.
2. Open the Finisher Side Cover.
3. If the Staple Cartridges are not visible, grasp the vertical panels to the left and right of the opening and slide them to the center.
4. Hold the tabs on both sides of the cartridge and pull the cartridge out of the finisher.
5. Hold the tabs on both sides of the new cartridge and insert it into the original position in the Finisher. NOTE: If you have trouble inserting the cartridge, make sure the staples are positioned correctly in the cartridge.
6. Starting at step 3, repeat the procedure for the other cartridge.
7. Close the Finisher Side Cover.

Solution : Load Staples in the Integrated Office Finisher WARNING: Do not perform this procedure when the printer is copying or printing.

1. Make sure the machine has stopped printing or copying, then open the Front Cover on the Integrated Office Finisher located under the Scanner Assembly.
2. Remove the Staple Cartridge by grasping the cartridge by the orange handle and pulling it straight out of the Finisher.
3. Remove any loose staples inside the Finisher.
4. Pinch both sides of the staple case and remove the staple case from the cartridge.
5. Remove the new staple case from its packaging and insert the front side of the case into the staple cartridge. Push the rear side into the cartridge. The cartridge will click into place when it is installed correctly.
6. Grasp the cartridge by the orange handle and insert the cartridge back into the stapler until it clicks into position.
7. Close the Front Cover. NOTE: If the Front Cover is not completely closed a message will be displayed. The machine will not operate if the cover is even slightly open

The Registration Sensor does not detect paper fed from the MSI

M 24 error code 121-350 solution

It might be problem with your sensor.I will give you a sftware of the machine it is called it's pws.Note my e mail [email protected] email me your teamviewer software's id and the time i will share your pc through this software and repair your machine wia this software.i will tell you step by step and you have to follow me.I am giving you time on sunday at Pakistani Time 3:00 Pm

you put the wrong toner in

Both are probably still good but the HFSI (High Frequency Service Item) counter needs to be reset. Unless something has changed with them that has to be done with the service laptop hooked to machine with a serial cable and using M24 diagnostics.

Ken,According to me, this solution should work:Hold down the "9"and the AC buttons simultaniously. Select "Yes"when the machine asks if you replaced the fuser unit.Theo*

If the problem arose that you placed the new cartridge, return to your provider to make a canbio, surely the chip is damaged

If you can remove the waste toner cartridge go ahead and empty it out manually. Make sure that it is completly clean out. I use compressed air to flush out any residue.

replace the touch screen

u have to replace the crum or drum chip of the drum module

That is the fuser exaust fan. It either is running to slow or not running at all.
The board detects a current difference and reports that fault code. Really common.
The fan part number is 127K29340.
To replace it you remove the right side cover, top cover on and the rear cover. You have to take off the shroud around the fan which is only 2 screws and replace the fan.
You can try removing the fan, cleaning it well and lubricate the bearing in the center. But that never is a permanent fix. Will work as a fix until you get a new fan.

Better off replacing it, if you google it , the price normally is $20 or less. But you can take it out and empty it into a garbage bag, but there is a clear plastic window that must be cleaned to allow it to reset. They are pretty cheap. Google The Parts Drop. Most likely they have them.

7435 is located on the upper left side of the machine, Should have a yellow guide on it, 2 orange thumb screws are all that hold it in.Open the left side door, and look for labels that say CAUTION HOT..

Xerox WorkCentre envelope printing

Thats called an exception error. One of 2 things. Either it needs a complete software upload, or the network control board, called the ESS board has failed.
You can try these steps

This step will delete any print or copy job that is in process, and then perform a reboot.

To execute: simultaneously press and hold the 1, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.

To execute: simultaneously press and hold the 6, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

This step will delete all pending print or copy jobs in the IOT job queue (DC 3535: does not delete any job data stored in the Network Controller), initializes the IOT HDD (refer to ADJ 9.8 for details), and will and then perform a reboot. All customer data on the HDD will be deleted.

To execute: simultaneously press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

This routine will set all IOT ESS NVM values to default. Do not attempt this procedure unless there is a known-good Machine Settings floppy, an accurate Configuration Report and/or other data that will enable you to reload the correct NVM values for this machine.

This step will initialize the IOT ESS NVM (SYS-System and SYS-User) and then perform a reboot.

To execute: simultaneously press and hold the 3, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

The last one IOT ESS NVM will clear all your netrowk settings.