20 Most Recent Xerox DocuMate 152 Pass-Through Scanner Questions & Answers

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Documate 152

Try this link: Note: You must uninstall your current driver and OneTouch/ PaperPort software to install an updated driver. https://www.xeroxscanners.com/Knowledgebase/Articles/VIS1053%20-%20Step%203%20Reinstall%20the%20Scanner%20Driver.asp
12/27/2019 9:03:24 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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Link id missing message

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/en/us/products/drivers.asp?PN=97-0015-000
12/27/2019 8:36:43 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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Trying to scan a file into one folder but it is

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/KnowledgeBase/Articles/XER1405%20-%20Xerox%20Scanners%20Top%2010%20Solutions.asp Manual link below: look in page 103 for instructions on how to replace the ADF Pad.https://www.xeroxscanners.com/downloads/Manuals/DM152/DM152_Guide.OT4.EN.pdf
12/27/2019 8:34:56 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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Scanning slow

Try this link: Look at item #4 on the list. Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/KnowledgeBase/Articles/XER1405%20-%20Xerox%20Scanners%20Top%2010%20Solutions.asp
12/27/2019 8:27:08 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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Link id missing message. Xerox 3220 Documate

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/en/us/products/drivers.asp?PN=97-0041-00U
12/27/2019 8:22:34 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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Documate 3115 error message says memory full when memory is empty

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/en/us/products/drivers.asp?PN=97-0033-00U
12/27/2019 5:17:12 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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Scanner slow and loud

Try this link:Note: You must uninstall your current driver and OneTouch software to install an updated driver.https://www.xeroxscanners.com/en/en/products/drivers.asp?PN=DM152ihttps://www.xeroxscanners.com/en/en/products/drivers.asp?PN=97-0015-000
12/27/2019 3:30:51 PM • Xerox DocuMate... • Answered on Dec 27, 2019
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WHERE DO I GET A WHITE REPLACEMENT STRIP?

search on this website DocuMate Scanners from Xerox
3/19/2016 10:19:33 PM • Xerox DocuMate... • Answered on Mar 19, 2016
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How do I replace the white strip inside the documate 152 scanner?

warning don`t try to replace it. If it make a problem try to treat it in it`s place
3/19/2016 9:58:27 PM • Xerox DocuMate... • Answered on Mar 19, 2016
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How does xerox documate run on Windows 7?

down load it`s driver for win 7 from www.xeroxscanners.com
3/19/2016 9:29:35 PM • Xerox DocuMate... • Answered on Mar 19, 2016
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The one touch icon does not appear on my deskto

it appear automatic after connect the scanner with PC
3/19/2016 9:16:08 PM • Xerox DocuMate... • Answered on Mar 19, 2016
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Stuck at 80%

try the new version of driver
3/19/2016 9:01:48 PM • Xerox DocuMate... • Answered on Mar 19, 2016
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My Documate 152 is saying paper jam but no paper jam

E08 error message which indicates papert jam is caused by lose or mis-alligned input paper tray (automatic document feeder). Resolve issue by powering off the scanner, opening the paper path section, removing the adf, and then re-seating the adf.
12/2/2013 12:12:32 AM • Xerox DocuMate... • Answered on Dec 02, 2013
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Scanner keeps getting jammed no matter if I put

Have you tried cleaning the rollers with alcohol as suggested in the manual, and perhaps replacing the pad assembly?
3/18/2013 5:47:40 PM • Xerox DocuMate... • Answered on Mar 18, 2013
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