20 Most Recent Windchaser MDH-W Dehumidifier Questions & Answers

Take out the water tray as if you were gong to empty it. Take it all the way out. Now you should see the filter tab just sticking out, above the water trap access compartment. Slide it down and out. (Hold the tab and pull down firmly) it should slide out. Hope this helps

i assume you have a humidifier and not a DEhumidifier? putting water in a dehumidifier defeats the purpose. it should remove the water from the air. don't fill the tank on the bottom. empty it. as for the filter, just use a vacuum across the front fins to remove the dust.

Unfortunately, Windchaser has been out of business for about 6+ months and replacement parts are like looking for a needle in a haystack. However, I suspect that a small appliance repair shop can help you. As they stock or can order interchangeable cords for appliances like yours. If you plan on this being a DIY project, write down the color coding of the wires of your defective cord and where they are connected, before disconnecting it. This will save a lot of head scratching, when you install the new cord.

I hope this helped you and thanks for choosing FixYa.

The float valve sensor in the bucket is either stuck in the down position or has broken entirely. Accessing the interior of the tank is the only way to know. I would recommend that you use a continual drain hose, but that is not recommended, as the coils need some water in the tank to cool.

The real downside is, that Windchaser has been out of business (phones disconnected, website down, etc) for several months and parts are extremely had to find.

I hope I was of some help to you. Thanks for choosing FixYa.

Hello,
Sorry to hear that your dehumidifier is not working! Here is a link for the manual, its a pdf so make sure your computer can read these types of files.
Hope this helps James

Drain the water tub

Sounds like the float valve inside tank may be stuck in closed position. Calcium buildup is very common. Good luck Juliana. Unplug and empty tank of any water and look for the float valve it should be near top of tank. Use a small bucket and mix vinegar and water and brush. Scrub that valve. Clean it up

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Hi,

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It is Important that you should have a Better Air Exchange System.Read below, that would give you a better Picture of Importance of Air Exchange System :-

http://www.airdetectives.ca/air_exchangers.html

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Clean the air filter of dust and debris. https://www.google.com/search?q=Idylis+dehumidifier+with+pump+getting+an+E2+code ..

There could be several reasons why you're finding an oily liquid underneath your Ebac15 dehumidifier: Refrigerant Leak: If the dehumidifier is leaking refrigerant, it could result in an oily substance pooling underneath. Refrigerant leaks are often accompanied by an oily residue1\. Compressor Issue: A malfunctioning compressor can cause refrigerant leaks and result in an oily substance accumulating underneath the dehumidifier. Condenser Coil Leak: If the condenser coil is damaged or deteriorating, it may lead to refrigerant leaks and the presence of oil underneath the dehumidifier. Internal Component Failure: Internal components such as seals or tubing may degrade over time, leading to leaks of refrigerant or oil. Improper Handling During Transport: If the dehumidifier was tilted or handled roughly during transportation, it could have caused oil from the compressor or other internal components to leak. Given the potential hazards associated with refrigerant leaks, it's advisable to discontinue the use of the dehumidifier and consult a professional technician for diagnosis and repair.

The Units are made in the Far East and are often sold under different maker names but retaining all or part of the model number. Here is the manual sold by Evantair. It has a compressor.https://www.manualslib.com/manual/1016879/Evantair-Wdh-816eah.html#manual..