Top 20 Microsoft ZUNE JS8BRPBDLUG MP3 Player Questions & Answers

most likely the battery is old and isn't holding a charge anymore. this isn't a difficult problem to fix, but depending on your Zune model might require some simple soldering. replacement batteries can be found on eBay, and if you have a 1st Gen it is a simple swap. anything later and you will have to have basic soldering skills, or know someone who does. good luck!

When you connect the MP3 player to your computer with the supplied USB cable then computer detects the player as an external storage device or a Removable disk, you can then view the folder on your MP3 player. Open the music folder and create a new folder on the player exactly the same way you create a folder on your computer's hard drive. To organise your music, make a folder name with the name of the music album and place the album's MP3 files in this folder, then copy the mp3 files from the computer into this folder. You will then be able to select the music you want to play by the music album folder. To delete a file from your MP3 player, connect the supplied USB cable to your player and then plug it into the USB port of your computer. The computer will detect your player then click on this device to view the files, you can then click on the music file to highlight the file and then press the Del key to delete the file off your MP3 player. Check the specification of your MP3 player to determine the type of video file format it uses. Most common video files that MP3 players use are, AVI and WMV, there may be others such as FLV, MOV and DivX. If your player cannot play a video then it is an incompatible video file format, then you need to convert that video file to a format that your MP3 player uses. After video conversion then copy the video files to your MP3 player using the USB cable from your computer. Click on this link for instructions on converting video files for MP3 players :- http://www.fixya.com/support/r5874192-play_videos_mp3_player MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

go to microsoft's site, or xbox.com and look for the Zune software. they still offer it. once installed you can add music to your Zune.

Re start the Zune, then reinitilize it from the software back to factory new, then re-import you media.

You need to go to Microsoft's site and download the Zune software. Once that is installed you can add music to your Zune.

Hi pedrojohnsonTry this solution to your problem:Open your browser and go to Zune.net. Click the "Sign In" link at the top right corner on the page. Enter your user name and password on the sign-in page.Click the "Support" in the upper right corner of the page, then click the "Change Password" link on the right side of the page.Enter your Windows Live ID in the corresponding field and type the security code that appears. Click the "Continue" button.Click on "Close Account" at the bottom of the next page. Scroll down and type in your password in the field that is provided. Click on the "Yes" button. This will close both your Windows Live account and your Zune account.Please take time to rate meBud

Hi Check Batteries. Try a different song. Try to update the software on the zune. If you have dropped it too many time you now have a paper weight.Try to have it repaired at your local audio/video stores. Good luck.

Dial up when sounding.

You would probably encounter less problems just replacing your iPod's HD with a new one.

RapidRepair sells them for $110 for an 80g, and their instructions are pretty good.

http://www.rapidrepair.com/shop/1817-80gb-hard-drive-ipod-classic.html

Here's the Toshiba version of the iPod Drive-
http://sdd.toshiba.com/main.aspx?Path=StorageSolutions/1.8-inchHardDiskDrives/MK8022GAA/MK8022GAASpecifications

And here's the Toshiba version of the Zune drive-
http://sdd.toshiba.com/main.aspx?Path=StorageSolutions/1.8-inchHardDiskDrives/MK3008GAL/MK3008GALSpecifications

It looks like they might actually be interchangable, but in my experience 1st Gen Zunes have a lot of problems, especially with the batteries and HD's.

You need to download and install the zune software on your new computer.

http://www.zune.net/en-us/products/software/download/default.htm

Hope this helps.

I don't believe there is a standalone driver for the Zune (at least not a Microsoft one). You need the Zune software. If you already have the software, try reinstalling it.

Zune software here: http://www.zune.net/en-us/products/software/download/default.htm

Does it do anything at all? Like when you plug it into your computer? If it does nothing on your computer, try plugging it into another USB port on your computer, or try a USB port on another computer. If possible, try another Sync cable, again on mutiple computers/USB ports if necessary. If you have a walll charger try that as well.

What happened whe it stopped working? Was it dropped? Was it working fine, then you plugged it in one night and got up the next morning and it was dead? Was it abducted by aliens? The more info you can give the higher your chances of getting a useful response.

Did the charger documentation say it was Zune compatible? If so, you might try contacting the charger's manufacturer, since it sounds like you fried your board.

Does your Zune respond at all if plugged into a computer via a Sync cable?

I would recommend you to hard reset the player using the instructions below:

WARNING: A hard reset will delete everything on your Zune.

• Press and hold the back button
• Press and hold up until it reboots
• Depending on which Zune you have, immediately do one of the following:

1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."

I hope the above steps would help resolve the issue.

Please revert back for any more issues that you may face.

Regards

Anand

Manual that came with the device can be found here.
http://dl.dropbox.com/u/885/ZuneDevice.pdf
They don't really have a full user guide/ etc. You can do some googling to look for "how to use a zune" and there are many sites that would walk you through the basics. Here is one example....
http://www.ehow.com/how_2240577_use-zune-music-player.html
If this was a help please give me 4 thumbs up as I am trying to build up my rep on this site!

Does device manager recognize it as anything? Even some generic name like "usb composite device" or something like that? Or does it say Zune or something else?

1. Set the Hold Switch to unlocked. 2. Press and hold the Back button while you press and hold the top of the Zune Pad. 3. Immediately after you release the buttons in step 2, press and hold the following combination of buttons, depending on your Zune model:

- immediately press and hold the Backbutton while you press both the left side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen. 4. After "Connect Zune to your PC" appears, connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current Zune device software.

I would recommend this dock: http://www.amazon.com/Zune-Home-AV-Pack-v2/dp/B000VWOKQM/ref=sr_1_2?ie=UTF8&qid=1301788437&sr=8-2 It charges your zune, and displays it on the TV at the same time. It can do wireless sync, if your zune supports it but if it does not, you would have to unplug the dock cable from the AC adapter, and plug it into your computer. The zune remains on the dock the entire time. I have this dock, and it works great.

uninstall the zune software and then download the earliest version you can find and try it then

Hi if you have done this 7 times the HD is bad and will need to be replaced. I fun into this all the time with the Zune players.



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