If you have not erased the MP3 files on the Zune, you should still have them on the Zune and can play these MP3 music files.
When you plug your Zune into the computer can you see the MP3 files on the Zune as an external drive on the computer?
If so you can copy the MP3 files back into your computer.
A co-worker of mine may have found a solution. But it is risky, since you have to open your Zune. Since his Zune has already no warranty, he carefully opened it, unplugged the battery cable and waited a few seconds, plugged it again and restarted.
The device is now working! we're listening to it right now and the computer recognized it. It seems like a solution to me! (If you have no problems opening your Zune). there is this video and some others on youtube that can instruct you on opening your Zune: http://www.youtube.com/watch?v=TBL0lPBpC3I
Hi Check Batteries. Try a different song. Try to update the software on the zune. If you have dropped it too many time you now have a paper weight.Try to have it repaired at your local audio/video stores. Good luck.
Manual that came with the device can be found here.
http://dl.dropbox.com/u/885/ZuneDevice.pdf
They don't really have a full user guide/ etc. You can do some googling to look for "how to use a zune" and there are many sites that would walk you through the basics. Here is one example....
http://www.ehow.com/how_2240577_use-zune-music-player.html
If this was a help please give me 4 thumbs up as I am trying to build up my rep on this site!
To do this, use a small screwdriver to pop off the plastic shielding where
the Zune cable plugs into and remove the two screws on either side of the plug.
Next pop the cover off and locate the battery plug at the top left corner of the Zune, using your screw driver, pop the cable connection half way off, and do
this to the other plug on the right side. Wait 3 seconds, then push down the
right connector and then the left battery connector. Your Zune should start up
immediately. Press the backing of the Zune down (make sure headphone jack is
aligned) and put the screws and cover back in place.
It's an easy process but if you're unsure don't attempt it.
I don't believe there is a standalone driver for the Zune (at least not a Microsoft one). You need the Zune software. If you already have the software, try reinstalling it.
Does it do anything at all? Like when you plug it into your computer? If it does nothing on your computer, try plugging it into another USB port on your computer, or try a USB port on another computer. If possible, try another Sync cable, again on mutiple computers/USB ports if necessary. If you have a walll charger try that as well.
What happened whe it stopped working? Was it dropped? Was it working fine, then you plugged it in one night and got up the next morning and it was dead? Was it abducted by aliens? The more info you can give the higher your chances of getting a useful response.
It looks like they might actually be interchangable, but in my experience 1st Gen Zunes have a lot of problems, especially with the batteries and HD's.
Okay... what you do is Hold your zune in you right hand.. open the toilet bowl with your left.. put the zune in the toilet... and then flush it... or if you have not gotten a zune... just throw the $200+ in the toilet instead.. Because i have the same exact problem as these guys and none of their solutions have worked..
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
I would recommend you to hard reset the player using the instructions below:
WARNING: A hard reset will delete everything on your Zune.
Press and hold the back button
Press and hold up until it reboots
Depending on which Zune you have, immediately do one of the following:
If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
I hope the above steps would help resolve the issue.
Please revert back for any more issues that you may face.
I had to replace a Zune that was dropped in water. I didn't bother trying to get the Zune program to forget the other Zune. I just attached it and started syncing my stuff. Did you try that? BTW I named the new one the same thing as the old one with no problem.
I would recommend this dock: http://www.amazon.com/Zune-Home-AV-Pack-v2/dp/B000VWOKQM/ref=sr_1_2?ie=UTF8&qid=1301788437&sr=8-2
It charges your zune, and displays it on the TV at the same time.
It can do wireless sync, if your zune supports it but if it does not, you would have to unplug the dock cable from the AC adapter, and plug it into your computer. The zune remains on the dock the entire time. I have this dock, and it works great.
