Seagate is a company that manufactures external hard drives.
These hard drives can be used to house large files or even to backup an entire hard drive.
When your Seagate external hard drive is not working properly, you might ready to send it into the company for repair.
Before you send it away, you can troubleshoot the problem and potentially save yourself a lot of time and grief.
Look over the power cable going from the wall outlet to the back of the Seagate hard drive. Make sure that there aren't any breaks or tears in the electrical wiring.
If there are breaks, replace the power cord.
Look over the power cable and make sure that it is plugged into the wall outlet in your home as well as plugged into the back of the hard drive.
Plug the power cable directly into the wall outlet or into a surge protector.
Do not plug the power cable into an extension cord.
Seagate Data Cable
Disconnect all of the USB devices that are plugged into your computer's USB ports except for your mouse and your keyboard.
Disconnect the Seagate external hard drive from your computer.
Unplug the power cable from the back of the Seagate external hard drive and restart your computer.
Wait until your computer has fully booted and then plug the power cable back into the hard drive.
Look over the USB data cable to make sure that there are breaks or tears in the cable.
Look over the ends of the cable where they meet the computer and the hard drive.
Make sure the pins are straight.
Replace the cable if needed.
Plug the data cable into the back of the hard drive.
Plug the data cable into your computer.
Hope this helps.
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or
if you can see your usb but its not workingports(com&lpt)right click update driver
if this fails to fix the problem
check usb leads for secure dust free seating
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if still no luckyou might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps
344 questions posted
Usually answered in minutes!
600 Questions
84 Questions
50 Questions
45 Questions