Hi
The printer will use same cartridges that it uses in Saudi Arabia, and those cartridges are available
even in Canada,
you can buy it from this link. I mean there is no need for region code etc. Hope
this helps...please post back for further assistance.
Daniel
Hi
Electronic hard reset: An electronic reset is performed when any mechanical issue is not involved or has been resolved (such as a paper jam) but the printer continues to display an error message or blinking lights. Follow the steps given below to perform a Electronic hard reset: 1. Isolate the printer by disconnecting the USB/parallel cable. 2. Remove the cartridges as well as any paper in the paper tray. If applicable, be sure that there is no memory cards in the printer. 3. Reset the printer memory by disconnecting the unit power cable while the printer is turned on. 4. Wait for 30 seconds, then reconnect the power cable. NOTE: If an electrical reset is performed and the printer still displays an error message or does not print a self test, it is likely that the printer may need a mechanical reset. Mechanical hard reset: A mechanical hard reset is performed when the printer is in a condition where its normal printing process is interrupted. Examples include a paper jam, carriage stall, or mechanical noise. Follow the steps given below to perform a mechanical hard reset: 1. Make sure the printer has no source of incoming data by disconnecting it from the computer and making sure that there is no memory card inserted in the printer. 2. Remove any paper from the paper tray and remove the printer cartridges. 3. Turn the printer off. 4. Remove the rear access door and roll the internal rollers in an upward direction until a clicking sound is heard. 5. Manually slide the carriage back and forth to make sure it is not stalled. 6. Reinsert the rear access door and reconnect the power cable. 7. Turn the printer on. 8. Reinsert the cartridges and perform a self-test.
Also check this link of HP website for a similar problem and resolutions to it :-
http://whp-java.extweb.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=cn&docname=c00809569
Please get back to us if you have further query else please accept the suggestion. Thank you for contacting fixya.com
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