20 Most Recent Kodak EASYSHARE 5300 All-In-One InkJet Printer - Page 2 Questions & Answers

I needed to reload my AiO Home Center software and no one seemed to have the correct procedure. Maybe if you remove & reinstall yours it will resolve your problem. This procedure worked for me on my XP-machine:
1. got to Control Panel/Printers&Faxes and delete the printer
2. go to your Hardware/Device Manager/Universal Serial Bus Controllers, right-click on USB Composite Device and select Uninstall
3. go to Control Panel/Add/Remove Software and remove the EasyShare software
4. disconnect the cables from the Printer
5. download from Kodak.com the program "install_aio.exe"; run the program
(I selected only AiO+EasyShare+Software Updater to load)
6. followed the prompts after the sw installed to reconnect the Printer cables
7. rebooted

WORKED for ME !

The problem you are all having is with the print head (The black tray that your ink cartridges sit in).

Most of the time a simple cleaning of this will correct the problem, if it does not then you will have to call Kodak support and they will send you out another print head.

But lets try and see if we can get your troubled one to work again by following these steps...

1 - turn printer on and open the lid as if you were going to change the printer ink cartridges.

2- when the ink tray moves into the center and stops, remove both the black and color cartrdiges from the print head.

3- To remove the print head simply place your left thumb inside the head all the way to the left facing up and pinch the upper left lip of the print head to release it, then pull the entire tray out with your other hand ( there is a release inside the tray above the sticker of a finger and bullseye to the far left in the upper left corner inside the tray)

4- With the tray now removed be sure to look at the bottom and you most likely will find a build-up of black ink... clean this off using DRY paper towel as much as you can.
I used rubbing alcohol but if you do this make SURE it is completely dry before reinstalling.

5- Once you have cleaned the print head reinstall it in reverse fashion than you removed it, if you installed it right you will hear a solid CLICK noise.

6- replace the ink cartridges you removed if they still have ink in them and then close the printer lid.

7- You may get a notice that there is a new printer head and or cartridges and it will want to align and or calibrate the printer...be sure to do this!

8- Once the printer is recalibrated hit the menu tab on the printer and choose " clean ink head"... Do a deep cleaning 2 times!

9- Now try to print something that contains something black like a text document. If it works you are all set, if it did not then you will need a new print head from kodak. simply explain that you did the above steps and it did not work so that you can avoid support trying to run you through all this. They will send you a new one in 2 days.

Hope this helps and good luck!

There is a known problem with premature failure of the printhead. I called Kodak support at 1-800-421-6699. They will go through a short procedure with you, and then should offer to replace the print head free of charge. After I called (no wait, and an native English speaking operator), I received the replacement in two days.

I hear this is a common fault with these printers. Kodak are aware of the problem. If you follow the trouble shooting section on the kodak home page you will be given a reference number and be asked to phone their tech support. Tech support will take the ref number and your address and send you a new print head. They do this free of charge. They don't even ask when or where printer was bought. The only info they ask for is the servive number, which you will find when you open the top of the machine.

We've determined that the printhead for your printer may be in need of replacement.
We will review your service history to determine if your printhead usage suggests that another course of action is required to solve your problem. To expedite this process, please complete the mandatory fields below. If we determine that a printhead replacement is necessary, the new printhead will arrive within 3 to 8 business days.
NOTE: If a mandatory field is incomplete, shipment of a new printhead will be delayed.

Kodak Service Number
(7-digit number located under the printer access cover) Call Kodak: All-in-One Printer Phone Support Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes. I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hello! Please check the manual to this device. Hope it will help you! https://manualsbrain.com/en/manuals/1863206

Printer software will have a menu for cleaning the heads when they get dirty or clogged. Try that. You can also , if possible, remove the print head and soak it for a few hours in cleaning solution.

Kodak probably.

turn off the printer
unplug the power chord at the back of the printer
wait for 5-10 sec.
replug power chord
turn on the printer

This one pops up a lot when the printhead sensor gets dirty. I would pull the paper out, give the inside a good blast of canned air, pull the cartridges and then reload it like you're setting it up again the first time: paper, ink, test print. If you still get the error code try cleaning it again but on its side or back and check the print head belt and rail, too.