Top 10 HP Pavilion dv6000z Notebook Questions & Answers

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HP laptop display issue

My HP Pavilion dv6045nr will not show any display when booted up. Screen remains completely black, not just dim. Error code is 1 long beep, followed by two short beeps. Information I've found elsewhere indicates that may be a problem with the RAM, but I've tried replacing it and it had no effect. It has two RAM slots and I've tried swapping the cards, as well as running off one at a time. Basically i covered every possible combination of RAM placement, but got the same error every time. It was working one night with no indications of trouble, but a few hours later when I woke up it seemed that it would not "wake up." When I tried rebooting, I got the error beeps and it hasn't had a display since. I have NOT tried an external monitor yet, I would have to find someone with a desktop and don't know anyone off hand. I appreciate any help anyone can give!

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  • Most Helpful of 22 Answers

I was using a HP DV6910US and i faced a problem when my laptop froze and i had to press thepower button to reboot.

But on reboot my laptop had all the lights on keyboard light on with no dispaly on screen/blank.

I have called the HP helpline and they told me to do these steps...
1.Disconnect all cables and usb connections of the laptop including power cord.
2.Remove the Laptop Battery.
3.Do not connect the Power cord now,Instead press and hold the power button for 25 seconds.
4.Now connect the powercord and put the laptop battery in place.
5.Now press the power button on your laptop and as the lights come on immediately press the Function/fn repeatedly.

Your problem is now solved as the screen comes on to life.
I was told that the problem is something related to the memory of the battery.

I hope my answer will help many Hp owners to solve the simple problem.
If you cannot get through you need to call the HP Toll free helpline at your place.

Posted on Apr 20, 2009

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My laptop beeps everytime I try to turn it on and it makes a beeping noise.

I bought my sister a laptop about a year ago and when she went to bed the other night she put it on sleep mode. Now when she tries to turn it back on the screen will not come on and it makes this beeping noise when she tries to turn the laptop on? Can anyone help?

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  • Most Helpful of 8 Answers

Try removing the laptops battery for 1 minute & putting it back in. That should fix the issue.

Posted on Mar 19, 2008

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BEWARE 1-800-975-0148 and 1-800-532-4187 are SPAM ON THIS WEBSITE

my webcam is built in hp pavilion i never have use it before so i don't know how or where to look to turn it on

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There should be an icon on your desktop for the webcam, if not try checking in your device manager to see if it is enabled..go to control panel>system>hardware>device manager It should be under the imaging devices.

Posted on Apr 09, 2008

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hp Pavilion dv6000's dvd-rw won't work

hey,

I have an hp pavilion dv6000 and suddenly its dvd-rw driver (which is optiarc DVD RW AD-7561A ATA) decided not to work. when I put a dvd and click on Drive E it ejects the disc and says "Please insert a disc in drive E" and even doesn't try to read it. when it's a CD it tries to read it for a while and considers the disc as a blank 702 mb writable cd and asks write method.

my os is vista.. is it a pysical problem or something about drivers etc.?

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Hi, i use an HP pavillion dv6000 with Optiarc dvd rw ad -7561a ata (light scribe). i tried installing a softwear after which my dvd rom will not work it was complaining of driver corruption. i did uninstall and re- installed th driver from the system hard drive. but it will not install correctly. my computer can also not read drive E anymore. can some one help please.

Posted on Sep 16, 2008

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Re-install microsoft isatap adapter

Thought the adapter was something I had installed myself, so when couldn't find out anything about it, I took the rash step of un-installing it. according to information located AFTER I uninstalled it, it's the Microsoft ISATAP device Inter Site Automatic Tunnelling Address Adress Protocol, used to help enterprises transition to anIPv6 infrastructure, and encapsulates IPv6 traffic over an IPv4 infrastructure. since I'm new to this and also the net, I have no idea what to do next. thought I'd be able to find it and install it again, but I can't. Can someone help me please? I have an acer aspire 4710z note book . The wrong product is listed below in the product window as I couln't find the right one. Sorry. I have a Sony Vaio VGN-FE41E Notebook with Operating System Windows Vista. System Diagnostics Report shows that Device is not working properly; Windows cannot load the required device drivers. A device has a configuration problem that prevents it from working properly. The device, Microsoft ISATAP Adapter, is reporting "tv_ConfigMgrErr31"

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reinstall windows vista and when it comes to a screen that says repair new os or boot you want to hit repair this will initialize vista program to install back in what has been taken out and go threw instructions and follow them till completly done

Posted on Jun 01, 2008

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HP DV6000 Laptop won't power on

We have an HP DV6000 laptop. 14 months old. Turned it off a few days ago and now it won't boot up. Tried taking the battery out for a few minutes and it makes no difference. Nothing ever comes up on the screen when its booting, so it doesn't even get to the screen where I could access the BIOS. The lights on the keyboard come on, the hard drive light never comes on. After 10 seconds in the mode it shuts down and a few seconds later it tries to start again with the same results. I've heard this laptop has overheating problems with the processor on the motherboard, wondering if that could be the problem? Is there and external reset on the laptop someplace so I could trying something besides removing the battery? Not sure what to do next.

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HOW TO FIX YOUR DV6000/DV9000/DV2000

All the Problems described in the previous posts are Graphics Related..
Faulty Nvidia Chip..Both Intel And AMD Based Motherboards..Though More Common on the AMD..

The symptoms of the Laptop Powering on and Shutting Off Repeatedly..Or.. Powering On and Having No Video...Or... Power Strip Lights Up, Beeps,Shuts Down...Or..No Power At All...Or.. Intermittant Loss Of Wireless/Video Goes In And Out/Touchpad Slows and Freezes..

To Fix this issue, You will need to Reflow The Graphics Chip.

I will Explain In Full Detail As To The Correct Method Below....

HP DV6000/DV2000/DV9000 Compaq v2000 Video Chip Reflow Instructions

First Step Is Complete Disassembly Of All Parts And Components..
Remove RAM, Remove CPU, Of Course Remove Heatsink and Fan assembly.

Next Step is Insulating the Motherboard... You need to Protect The CPU area, The RAM area, Cover any plastic Plug ports.

Try to leave 1/4 inch area around the edge of the chip free of insulation.

To Insulate the Board.. I use thick pieces of Tin/Aluminum, you can fold up some aluminum foil (tin foil) About 4 folds thickness....

Now that you have your Motherboard Insulated... Make Sure There's Nothing Flamable Or Burnable Below the Motherboard... it will get quite hot underneath.

You will need a Heat Gun.. You can get one of these at your Local Home Improvement Store, they cost about $15 - $30.. You Will Use ONLY the LOW Heat Setting... I REPEAT..... USE ONLY THE LOW HEAT SETTING ....

Next You Will Need Some Coins.. Yes Coins..
8 Quarters and 2 Nickels... Put the 2 Nickels On the Bottom and Stack Quarters On Top...
Place The Stack Of 2 Nickels And 8 Quarters On Top Of The Graphics Chip...

The Reason for using the Coins: Using the coins serves a few purposes...
1) It Helps Transfers the heat Into The Chip More Evenly/Slowly
2) It Helps Hold The Heat Longer/Then Helps To Cool Slower
3) It Gives The Correct Amount Of Weight That Is Needed To Press The Chip


A Thing To Look Out For...

Hewlett Packard is nutorious for using the RED epoxy around the edge of the Graphics chip.. this epoxy is used to help secure the chip to the motherboard...
This is a process that is Hand Done at the Factory.. And Some Boards Will Have Only A Little Amount of this, Some Will Have Alot of it...And Some are Only Done On The Corner Edges....

If There Is Alot of This On Your Chip, You Might End Up Needing To Carefully (REAL CAREFULLY) Remove as much of this epoxy as able to....You can use a Razor Blade To Lightly Scrape This Off... DO NOT MISS AND SCRATCH THE MOTHERBOARD!!! Go SLOW...

Now Comes The Heating Of The Chip...

Start With The Heat Gun About 6 Inches Away From The Top Of The Quarter Stack..You want to be holding the gun at a 45% angle.. Aim the heat at the Edge of the chip, You Will Start Rotating Around the Chip- around the outer edge of the chip...then use tighter circles concentrating on the quarter stack, then after about 30-40 seconds, slowly move closer to the chip...
Never Move the Heat Gun Closer than the Top Of Your Coin Stack...Then Pull It Back And Slowly Repeat.. The Chip Needs To Get Hot Enough To Re-Melt The Solder Balls On The Underside Of The Graphics Chip Back Down To The Contact Pads On the Motherboard.. and this takes Quite Alot of heating to Do.... You Must Not OVERHEAT the CHip... It Is Best To Underheat it and have to Redo.. than to overheat.. It will cause the solder to break down and even crack/split.. causing failure forever...
This process will take about 3 minutes total.. Once you shut off the Heat Gun.. Leave The Stack of Coins On The Chip And Let Sit For Another 5 minutes..

Now Remove The Coins(carefull they might still be hot)
Remove All Insulation.. Reinstall RAM, CPU, Heatsink and FAN Assembly (and Of Course Thermal Pads or Paste.. Note:. If Paste Is Used.. It Must Be Silver Paste...

Now You Can Connect The Power Button Strip/ Video Cable And The DC Jack Cable.... And Plug In AC adapter .. You're Now Ready To Test For Solid Power and Video.... user_offline.gif report.gif

Posted on Nov 22, 2009

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cant turn my built in webcam on??

i'm trying to turn my webcam on on my hp pavilion widescreen dv6000 lap top and i dont no how? it was working fine but its not now I have a built in webcam on my HP pavilion dv6000. It was working fine but then it just stopped working. I have restarted everything but it still wont turn on. Please help!!!!!!!!!!!!!

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Hi,

This is known Webcam issue in DV6000 notebooks. To resolve or narrow down the issue, we have to check few things.

First open Device Manager.

Please follow these steps to open Device Manager:

1. Right Click on 'My Computer' icon on Desktop and choose Properties.
2. The System properties Window opens.
3. Click Hardware tab and then click the Device Manager button.

Expand + Imagining Devices and check if the HP Webcam is listed under it.

If Webcam is not listed there, then you have to contact HP to get the BIOS update.

If it is listed there, right click on it and select Disable. Again right click on it and select Enable.

Now open any applications like Quickplay and check if Webcam is working or not.

Please reply me if that won't resolve the issue, I can provide more work arounds

Posted on Aug 09, 2008

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  • 20,163 People Helped

driver ricoh webcam HP pavilion DV6000

I have a message error in Device Manager , Imaging Devices driver Ricoh "this device cannot start"code error 10. Sorry for my English. I'm from Argentina. I'm desperate, because I can use my webcam. I download the last driver for Ricoh device form HP and follow the steps but nothing, after use the recovery manager for original drives and nothing.Please, help me

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  • Most Helpful of 14 Answers

I had the same problem of code 10. I am using an HP pavilion dv6000 with a ricoh webcam. I found that I download a microsoft updates on the 8th of febuary which included some sonix drivers which were optional and no good to me but stoped my webcam working.
By going into 'control panal' and selecting 'system' then 'devise manager' you get a list of your system. If you then select the 'universal serial bus controlers' at the bottom you will see the sonix driver. By rolling back this installed driver I found my webcam started working again.
This solved my problem and I cant believe there aren't a lot of people out there with the same problem. Good old microsoft!

Posted on Feb 22, 2009

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  • 24,847 People Helped

how to turn off secondary buttons on my keyboard

I can't use my questionmark. On my key board there are all of the regular buttons bu on them they have blue symbols on them. I want to know how to deactivate the use of the secondary symbols on my keyboard.

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I had the same problem and it was driving me crazy, I must hit something when I type. Anyway the fix is hitting ctrl + fn and then the right shift key twice (just the shift key twice).

Posted on Jan 12, 2009

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  • 17,175 People Helped

ACPI\VEN_HPQ&DEV_0004 driver needed for window 8 hp dv4 3124tx HP DRIVE GUARD , option, (for HDD drop protection) edited by ng.

ACPI\VEN_HPQ&DEV_0004 driver needed for window 8 hp dv4 3124tx HP DRIVE GUARD , option, (for HDD drop protection) edited by ng.

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  • Most Helpful of 2 Answers

If this is a Windows 8 upgrade, it's a common problem. First you have to ID the Unknown device in Device Manager with a yellow triange. Take a look at this forum: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/acpi-ven-hpq-amp-dev-0004/td-p/2537553 You can try this software:

Posted on Nov 27, 2013

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