what OS , juls? why post lacking what windows you run
and if 32bits or 64bits.
and if you down graded it in 10 years or upgrade it, ok.
let me see, 10 year old PC
- HP has NO support page now. fact
- the PC is now retired and legacy status, a fact.
- you tried MS update drivers in DM and that fails, did you?
- the HP assistant will fail, (the app) due to above, facts.
- The tech would then what, not go to hackers sites or to scalpers , no, he would first use Device manager to get the VEN code and DEV codes first.
run the assistant yet? (it may fail and say legacy, i bet yes)
http://h18021.www1.hp.com/helpandsupport/hp-self-support.html
I dowloaded your 278 page service book (ask)
IRQ17 Conexant AC -Link Audio
so...... this is what we do.,.... lacking my PCI scanner.
GO to device manager, DM.
then click the sound chip, (if missing will be marked UNKNOWN)
then properties,
and the details
and click hardware IDs
this is what chip is there, post that and we can find drivers for your
UNSTATED OS. why in the world post lacking that,????????
example of 1000s.
hardware id: PCI\VEN_1002&DEV_4370&SUBSYS_30AE103C&REV_02
1002 is AMD
what you have only HP knows. and is now lost.
the rest tells you chip real p/n (when we decode that for you)
14f1Conexant Systems, Inc.
see that code that is one of there ven codes
this is how to find any driver, made.
USING VEN= and DEV= Codes
that is how PnP plug and play works and fails for you.
one way to fail is if your chip maker does NOT support w7
step 1 is
click control panel
then click system
your OS is stated there bingo,
we can start there or even read the codes above step 2.