20 Most Recent Dorel Alexander - Page 6 Questions & Answers

email them [email protected] include model number and say you lost instructions they will email them to you

I had same problem. Email them [email protected] with model number just say lost directions and they email them within the hour..

email the company they will send them to you for free

email them [email protected] They email you back within the hour I had the same problem

google it

you also can call them and they will send the parts to you free of charge.

The number for Dorel customer service is 1-800-544-1108. Or the Dorel Asia number for Asia models is 1-800-295-1980. They can get you what you need, I'm sure.

Call manufacturer at 800 295 1980 and order the parts.

1-800-295-1980. Then can e-mail you directions. Very easy and I had them by the time I hung up the phone.

I have the instructions, and all the bed parts, however I would NOT use this bed. Even when properly installed, the side rail slips down, causing risk for the infant for strangulation & suffocation. If you search this section, you will see that a child died October of 2008 as a result of this bed. She is working on a recall. This bed should be recalled.

My husband just thought the same thing and our owner's manual was attached to the metal cage that holds the mattres in place. However feel free to contact me and I can scan a copy to you. [email protected].

You basically use the back part of the crib as a headboard. You need frame, mattress and boxspring.

Look at the bottom of the crib and get the model and date of manufacture, then contact Dorel at the info below. Ask for the screws for the type of crib, and if they can mail you the assembly instructions. If they say they don't recognize the model number you have, ask for the number to Dorel Asia. It might be made by them.

Dorel Juvenile Group
Consumer Relations Department
PO Box 2609
Columbus, IN 47202-2609
You may also contact the Consumer Relations Department at 1-800-544-1108 to speak to a Consumer Relations Representative. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday. Proof of purchase is required.

I have my instructions and the phone # is 800-295-1980.
and the E-Mail is [email protected]. I'm sure they will send
you a new one.

mrsmac1995

Call Them And They Will E-mail You The Manual
1-800-544-1108
Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday.
Hope This Helps You

phone 1-800-295-1980
or email [email protected]
fax 514-353-7819

try their customer service line at 1-800-295-1980