Top 10 Dell 926 All-In-One InkJet Printer Questions & Answers

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dell photo 926 printer communication problem

tried all the dell support down loads, tried a new usb cable, .still says the printer cant comunicate with the computer

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Answer

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1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Oct 05, 2008

Question

  • 2,119 People Helped

Dell Photo 926 Printer won't print

Hi,

I just installed a new ink cartridge in my Dell 926. It printed the test page. But when I went to print a page on my own it wouldn't print. The computer says the document is in the que but shows nothing on the status. Any ideas to help me out?

Thanks,

Andy

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Answer

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Printer says error 1203

Posted on Jun 11, 2013

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Communication Error DELL 926 AIO Printer

I am having issues with my printer having a communication error with my computer. Whenever I try to print or scan from the computer, the error "Communication not Available" comes up on the computer screen.

I have removed & installed the drivers many times, I have reloaded the USB drivers many times an run the DELL patch from their website many times, all with the same result. The drivers I have been using are both from the DELL website and from the original CD, both with the same result. I have also turned off my firewall temporarily, still with no luck.

Last night I spent 4 hours on the phone with DELL, and all they did was exactly what I have already done.

Is it the printer, my computer or is it something on my computer OS that is blocking the printer?

I am running Vista Home Premium on a DELL computer.

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Answer

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Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Posted on Dec 24, 2008

Question

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"Clear the carrier jam" on DELL Printer 926

I've had my printer for 13 months and I have only used it a handfull of times. Recently, when I turn "on" the printer, it makes a loud clunk noise and "Clear the carrier jam..." appears on the screen. I have no idea how to fix it. Dell does not offer an extended coverage on this printer, once the coverage has expired. I've tried disconnecting the power supply, I called Dell's Technical Support Department, and after 30 minutes of troubleshooting with a "tech", (obviously reading the instructions off a handout) he came to the conclusion that "the printer has simply gone bad..." Nothing against the guy, really... I'm simply frustrated...
Can anyone please help? PLEASE!!!!

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Answer

  • Most Helpful of 1 Answers

could something be stuck in the printer? clip/ paper/ dust
might be that simple!

Posted on Jan 27, 2009

Question

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says it's printing but it's not

When I give the command to print, the printer acts like it's going to,,,,, it says printing on the screen,,,,,but then it does nothing. Any ideas?

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Answer

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Go to your "start menu" and look for "printers and faxes" then after that it should bring up a screen with your current printers and faxing machines. Make sure your Dell 926 InkJet has a little black check by it. If not then right-click the Dell InkJet and select "set as default printer". If it already is, then right-click it again and make sure it isn't paused. It will give you an option to "resume printing". After that then it should work. Make sure to also delete the old printers that may be on the computer too, the reason is because it may block out your other computer.

Posted on Jan 30, 2009

Question

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printer status window interface stopped working dell AIO 926

My Dell AIO 926 (on Vista Home Edition) stopped printing.

I get the error message ''printer status window interface stopped working and was closed''

I have uninstalled and reinstalled the Vista x32 drivers multiple times in troubleshooting.

The AIO 926 will scan just fine, so I know its communicating, it just won't print.

Any Ideas?

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Answer

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I know this sounds too simple, but get a new USB cord. I had the exact same problem and it was driving me crazy. I followed all the advice about uninstalling, reinstalling and updating multiple times and it never fixed the problem. Finally, my husband made the simple suggestion that maybe it was a problem with the connectivity of the USB cord. I didn't have much faith in it, but I bought a new USB cord and hooked it up - and I have never had a problem with the printer since then. My original USB cord (the one replaced) was the one that came with the Dell printer - perhaps there is a flaw in the cord somewhere. ?

Posted on May 14, 2010

Question

  • 5,201 People Helped

document stuck in queue and will not delete or print.

i have a dell aio 926 printer. it will not print. it says document stuck in queue, but the item will not delete or print.

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Answer

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Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

Posted on Apr 05, 2010

Question

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printer won't print; pending documents stay in

printer won't print; pending documents stay in queue.

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Answer

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Possibly, the printer driver is corrupt or wrong version, printer cable is bad or not plugged, printer on standby (not online), or defective printer.

Do a self-test print on your printer. Most printer has self-test print function, look into your model's documentation. If the self-test prints, then more likely your driver issue. Uninstall the printer driver and reinstalling should resolve it. Goto Start->Control Panel->Printers. You can remove and install printers from there.

Posted on May 30, 2010

Question

  • 1,917 People Helped

I have a Dell 926, and when I try to print

I have a Dell 926, and when I try to print something, a message pops up saying my printer cannot be found. I have disconnected and reconnected the USB cors. I have restarted my computer. I have turned the computer on and off, but it still says it is not connected. What can I do?

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This unfortunately is a very common problem for this printer. There is a way around it. It's a pain but better than rebooting which also seems to resolve the issue. Go into control panel, printers and choose the dell. Right click on the dell printer and choose properties. Click on printing preferences then the Maintenance tab and choose Network support. Wait a second and then it should start printing whatever is in your queue.

Posted on Nov 03, 2010

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need a power supply cord for the Dell Photo 926

need a power supply cord for the Dell Photo 926 Printer - can't find it on the Dell site

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Answer

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I'm pretty sure this is the right cord. http://www.cablestogo.com/product.asp?cat_id=1021&sku=27398 Match the picture with the back of your printer before you purchase.
-Robert

Posted on Apr 22, 2011

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