20 Most Recent Brother MFC-665CW All-In-One InkJet Printer Questions & Answers

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

paper jam or some sensor problem, in error 30, clean the strip encoder located at the top of the printer head, his color is transparent.

http://www.youtube.com/watch?v=6Bob34TLrPQ&sns=em This YouTube video shows how to fix this problem with a small piece of tape!

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Hi Jacinth, The most common cause of this issue is simply having a small object like a paperclip, staple or torn piece of paper fall into the inside of the case. Opening the entire scanner lid will allow you to take a look inside. Remove any foreign objects that you find. If the error persists and either nothing is inside or you have already removed the object, the next step is to reset the device, simply unplug for 5 minutes, the plug it back in and power up. You can save time by unplugging before you go looking for a physical blockage. If there is no blockage and resetting the device fails you may need to contact Brother directly to see if the mechanical portion can be repaired/replaced under warranty. Any stored faxes are safe while unplugged for more than 12 hours so just remember not to leave it unplugged for too long. If you do need to send it away or exchange it you can back up all of your current faxes that are waiting to print by following the procedure on page 139 of the user guide, link below. Hope this helps, Chris http://download.brother.com/welcome/doc002117/Mini3_MfcLcdW_UsaEngUsr_D.pdf

do u mean the whole multi-page doc or multiple copies of the same page? the former would be what u tell it to print (whole document vs current page). The latter would be in the printer properties config page.

paper jam or some sensor problem, clear the paper jam, or clean the sensor under the pump.

Hi


Thanks for using FixYa. There might be a paper jam before this error code. The paper might have dislocated the encoder strip. Please turn off the printer and push it back into its slot to resolve the issue. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Do not know brand of paper, but shcek to see if feed wheels are turning when you try to feed. If wheels are turning than they are either dirty, clean with soap and water. or the whells need replacement..

full version

Your Printer does not have a 2-sided(duplex) printing feature, so you cannot print on both sides of the paper.

Did you have a paper jam before this happened? If yes then the paper must have pushed the encoder strip out of alignment.hen you open the printer so that you can see the print head, move the print head with your hands, pull it to the middle. The space immediately to the front of the printer is blocked by the plastic shield. you can curl your fingers down under this shield. you will feel the encoder strip, which is about 8 mm wide, and is a plastic ribbon, or strip. It runs from left side to right side across the printer, in a vertical orientation. This is the encoder strip. Past this you can feel a longer rubber belt, which is about 3 mm wide. This is not the encoder strip, it is a belt and you don't need to be concerned with this.Place your fingers on the encoder strip on either side of the print head, and flex it, bending it up and slightly back and then release it. Try this several times. Do this with power on. Once the encoder strip is back into it's slot the printer will start a cleaning cycle and start working.Solution found here originally.