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Maxi-Cosi CabrioFix (Black Reflection) Infant Car Seat - Page 4 Questions & Answers
The straps have got dirty
Good AfternoonThe harness of a carseat should not be removed due to the safety implications of it being incorrectly fitted. The harness can be washed in situ with warm soapy water.Alternatively you can book it in for the harness to be replaced by calling the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. Standard charge is 72GBP and will include courier collection and delivery of the item.
11/10/2011 3:16:03 PM •
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on Nov 10, 2011
Where can i buy maxi
Good AfternoonWe cannot send out a replacement harness for any carseat due to the safety implications of it being incorrectly fitted. They can be cleaned in situ with warm soapy water.If you would like to book the carseat in for our engineers to replace the harness standard charge for this is 72GBP and you can book it in by calling the customer service department on 01284 413 141 Mon-Fri 8.30-4.30.
11/10/2011 3:14:31 PM •
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on Nov 10, 2011
Is it possible to buy the sun canopy for a
Good AfternoonA replacement sun canopy can be ordered from your local retailer or direct from customer services on 01284 413 141 Mon-Fri 8.30-4.30. RRP is 10GBP and if purchased direct there will be 3.99GBP p+p.
11/10/2011 3:12:34 PM •
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on Nov 10, 2011
We have a maxi cosi
Good AfternoonMaxi Cosi don't produce the adaptors for this model chassis - please contact Bugaboo customer services and ask them for advice.
11/10/2011 3:10:37 PM •
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on Nov 10, 2011
How do u get the fabric cover off the baby car
Good AfternoonFull instructions are in the user manual. For a copy of the user manual if yours has been lost go to
www.maxi-cosi.com and select the carseat, then select "Service" and you can download a copy.Alternatively go to our Facebook page Dorel UK Customer Services and full picture directions are in our photo album.
11/10/2011 3:09:39 PM •
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on Nov 10, 2011
One of the harness covers
Good AfternoonReplacement harness pads can be ordered via your local Maxi Cosi retailer or direct from customer services on 01284 413 141 Mon-Fri 8.30-4.30.They come as a set of three (2 shoulder pads and 1 ****** pad) in plain Black only, and are RRP 10GBP for the set. If purchased direct there will be 3.99GBP p+p.
11/10/2011 3:07:32 PM •
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on Nov 10, 2011
Changing from newborn to three
Good AfternoonAt three months old your baby is not ready to have the headhugger removed. You should remove the lumbar support cushion from the bottom of the headhugger to provide additional space now that baby is 3 months old, but replace the headhugger without the additional lumbar support cushion. The headhugger is designed to protect vulnerable neck and spinal muscle in a side to side collision and should not be removed until baby can confidently sit up unaided - this is normally between 6 and 9 months old.
11/10/2011 3:05:12 PM •
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on Nov 10, 2011
Have maxi cosi infant car
Good AfternoonDue to the safety implications of the harness being incorrectly put back, the carseat would need to come back for the engineers to replace it. Please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss booking it in.
11/10/2011 2:49:54 PM •
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on Nov 10, 2011
Have you got a image of how to put maxi cosi back
Good AfternoonWhen the fabric is removed for washing it should not be overly complicated to replace the fabric after washing. The only instructions for removing the fabric can be followed in reverse order to put the fabric back on can be viewed on the Facebook page under Dorel UK Customer Services.If the harness has been pulled out of the seat it will need to be replaced by the engineers due to the safety implications of it being put back incorrectly. To organise this please contact the customer service team on 01284 413 141 Mon-Fri 8.30-4.30.
11/10/2011 2:48:03 PM •
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on Nov 10, 2011
Removing car seat cover
Good AfternoonPlease visit the Facebook page under Dorel UK Customer Services and look at the photo album titled "Maxi Cosi CabrioFix Fabric Removal" for a step by step image guide.
11/10/2011 2:38:39 PM •
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on Nov 10, 2011
Missing hood
Good AfternoonA replacement sun canopy can be ordered via your local retailer or direct from the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. RRP is 20BGP and there will be 3.99GBP p+p charge if ordered direct.
11/10/2011 2:36:27 PM •
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on Nov 10, 2011
Maxi-Cosi citi
Good AfternoonPlease can you direct your question to our Facebook page for Dorel UK Customer Services
11/10/2011 2:33:14 PM •
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on Nov 10, 2011
I took the maxi-cosi straps of to wash and now do
Due to the safety implications of the harness being incorrectly fitted the harness should never be removed. To get the harness back in the carseat safely the carseat would need to come to the engineers for them to carry out this work. Please call the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss.
10/25/2011 10:10:50 AM •
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on Oct 25, 2011
The seat harness have a mould on them and I
Hi,Since the belt system is at the heart of the protection this seat can give, the belt system is not user-replaceable.You can contact an official Maxi Cosi dealer who will send it to a Maxi Cosi repair centre for a belt system exchange.This way optimum safety can be ensured.I hope this helps.With kind regards,Erwin de RaadBabycare.nl
www.babycare.nl
10/23/2011 10:29:50 AM •
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on Oct 23, 2011
Where can I get spare handle for maxi cosi mura 3
Hi,An official Maxi Cosi dealership can help you with a new handle/push bar.If you prefer to exchange the handle yourself we can help with a repair manual. The handle itself is in stock and can be shipped to any destination worldwide.Please contact us on 'sales at babycare dot nl' to arrange for this.I hope this helps.With kind regards,Erwin de Raad
www.babycare.nl
10/23/2011 10:25:38 AM •
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on Oct 23, 2011
Adapters for iCandy Apple are
The iCandy adapters are probably wedged into the slots of your CabrioFix.Try removing them by rocking the adapter back and forth while pulling them out. Don't forget to push the release button on the CabrioFix while doing this.To prevent this from happening again you can use a little silicone spray on the adapters to reduce the friction and allow for a smooth release.I hope this helps.Erwin de Raad
www.babycare.nl
9/29/2011 6:18:01 PM •
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on Sep 29, 2011
Hi, I just installed the
Hi - The yellow plastic guides are only for your conveniance if you need them. Some cars have very prominant IsoFix points and you do not need to use the guides - this is fine. As long as the indicators go green to show correct fitting it is fine.
9/29/2011 3:12:44 PM •
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on Sep 29, 2011
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