20 Most Recent HP Photosmart D5160 InkJet Printer - Page 6 Questions & Answers

Hi,
most of the HP printers will detect the paper jam and will provide you with help window automatically to rectify the problem. If paper gets jammed, just remove it from backside and then turn off the printer and power it on. cancel any pending printing documents. Everything have to become normal. If it not, try restarting your system too.
I hope its helpful to you

If your sure that your power module is good and the printer isn't turning on, then make sure at least you have the printer hooked up to a wall outlet that is working properly, this is just to be sure that the outlet isnt bad.

If you do that and the printer won't turn on then the power board in the printer is bad and you would have to get another printer.

i have a stall carrige.. how to fix up that....

From the looks of your printer. I'd say that one of your ink has a problem. The part where you put the cartridge in, is where your problem lies. YOu'll prob need to get it checked out by an HP dealer.

try changing the ink cartridge and see if that helps.

hi. i can help you. open up the control panel and then open up where it says hardware, and then printers.

this page shows you how many printers are set up in your computer. Find the one you are trying to reinstall and delete it all together. THEN using your driver, reinstall and you will be back up and running.

Need a little more information. What OS, and does it happen when you try to print something? At first blush this sounds like it may be corrupt drivers...

Pls reinstall your printer driver again.

there is a flag switch located to the left hand side of the top cover that causes this issue
if you look at the left hand lip of the top cover, you should note that it does not meet flush with the top of the control panel, there is a cutout for the lever for the flag switch that appears to not move as smoothly as designed, my guess is a mismounted switched or a misaligned axle for the switch

you can actually access the switch lever itself when the top cover is open, just reach in and wiggle it until it depresses properly, you may have to do this (or at least check it) every time you open the top cover

did you manually push the carriage? If so its lost its way, try putting it back where it starts and press the reset sequwence ( see your manual)

uninstall the ssoftware and goto hp.com select the tab that says support and drivers and then download the software for your printer and install it and now see your printer should work.
However if your printer is not powering on connect the printer directly to the walljack without the surge protector and if this still does not work then you definitly need to call hp at 1800-474-6836 so we can replace your printer or fix it within 30 mins

Deskjet 5100 series

1. Click Start or , click All Programs , click Hewlett-Packard , and then click Printer Assistant .
2. Click Utilities .
3. Click View ink levels .
   • If a cartridge is low on ink, discontinue these steps, replace the cartridge, and then try printing again.
   • If the cartridges contain a sufficient amount of ink, continue to the next step.
4. Click Printer Maintenance .
5. Click Clean Cartridges .
6. Follow the on-screen instructions.

ISSUE: After installing a new HP Inkjet print cartridge, the ink level indicator remains at the previous level. SOLUTION: Continue to print and ignore the ink level indicator. The print cartridge is full of ink, it just is not being measured accurately.

The product uses a power cord, if the power supply is a power cord with electrical connections at each end. Figure 1: Power cord The product uses a power module, if the power supply is a power cord connected to a power module. Figure 2: Power module

• If the product uses a power module (adapter), go to Step two: Check if power is supplied from the power module.
• If the product uses only a power cord, go to Step three: Check if power is supplied from the power cord.If the product uses a power module (adapter), follow these steps to make sure that power is properly supplied to the product. Figure 3: Power module
  1. Check the power module part number against the part number listed in the User’s Guide to make sure that the proper power module is being used.
  2. If the power module has a permanently attached power cord, do the following.
     1. Disconnect the power cord from the wall outlet.
     2. Disconnect the power cord from the product.
     3. Wait 30 seconds.
     4. Reconnect the power cord to the product and the wall outlet.
  3. If the power module has a detachable power cord, disconnect the power cord from the power module and reconnect the power cord to the power module.
  4. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  5. If the product does not turn on, or the power light built into the power cord does not glow, plug the product into a wall outlet in another room.
     • If the product or power light turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
     • If there is still no power to the product, then the power module, power cord, or product might be defective. Proceed to the next instruction.
  6. Connect the power module or power cord to another HP Deskjet or Photosmart product to see if the power module is functioning.
     • If the power light does not glow, the power module might be defective. Replace the power module and the power cord.
     • If the power module or power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.

If the product uses only a power cord, follow these steps to make sure that power is properly supplied to the product. Figure 4: Power cord

1. Inspect the power cord for visible damage.
   • If the power cord is damaged, replace the power cord.
   • If the power cord is not damaged, continue with the next instruction.
2. Disconnect the power cord from the wall outlet.
3. Disconnect the power cord from the product.
4. Wait 30 seconds.
5. Reconnect the power cord to the product.
6. Reconnect the power cord to the wall outlet.
7. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
8. If the product still does not turn on, plug the product into a wall outlet in another room.
   • If the product turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
   • If there is no power to the product, then the power cord or the product might be defective. Proceed to the next instruction.
9. Connect the power cord on another HP Deskjet or Photosmart product to see if the power cord is functioning.
   • If the power cord does not work on the other product, the power cord is defective. Replace the power cord.
   • If the power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.

Step four: Service the Product If you have completed all the steps listed above and are still experiencing a problem, service the product by calling hp at 1800-474-6836

I spent a week figuring this answer out. First Do not use the supplied software from HP for this, unless simple text is okay for you. I personally found the software to try to do everything, but nothing well. If you have even a modest image application: Gimp, Photoshop, etc, create a new image at 4.5 inches x 4.5 inches. Set the ppi to 150 at least, 300 for High Quality and create you 'label' there, then go to print.
1. in print dialog box choose 'Preferences'
2. then choose 'printing shortcuts'
3. then choose 'print on CD/DVD' (DVD icon)
(confirm in papersize on right that you are printing on a cd/dvd)

4Then pull down your CD/DVD tray flap on the HP printer and load up a CD to print on. Align it to the arrows, then press print.

As long as the image is 4.5" x 4.5" it will fill the DVD perfectly --especially if you download a 'Mask' template from any printer --which you could google to find one, but it is just to give you an Idea of your 'safe print' zones, and will really come in handy for high quality labels-- don't for get to turn off that 'mask' just before saving--if it's black, or better yet, make it white, then when you save the final image it will create a beautiful white circular edge on the image so that you can better preview and so that you won't waste ink!

don't unscrew anything, a light knock on top of the control panel with a finger resolves the problem everytime for me after closing the cover

Hi,
remove and re-seat it.
calibration is automatic.

To print a test page try.
Press and hold the OK button.
Then press the left arrow key one time.
Release the OK button.

Printer tool box, use head cleaner, nozzle check.etc...
Replace the cartridge.

Hope this helps
Ric.

Check on the error message that appears on both your monitor and printer....most of the time you run out of paper, a paper jam, or a low ink cartridge....whatever message that is it needs your attention!....cheers

Follow the instructions on page below to install drivers and download manuals for your printer:


HP Photosmart D5160 Printer

Hello,
Please download your drivers for this printer from this link. Select your operating system of your computer and it will take you to the page with the drivers.

Thanks and good luck
Lolita