Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts.
http://electronicshelponline.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.
Common problem with the main board. Only happens after losing main power, not just turning the TV off.
I found that blowing hot air with a heat gun down the vents above the DVD player (don't melt the plastic housing) will warm the main board up enough to get the TV powered up again.
You'll be good to go until the next power outage then back to the heat gun.
Also the spec sheet indicates max humidity at 80% so keep the TV in a space with lower humidity.
The Toshiba 37LX96 is a quality TV, not a throw away if you can keep it running.
Schmidty
Lay the tv down to flat cushine surface like a bed maybe.Take all the tv Philip screws out of the base stand,give it a little tuckles like fordward or backward of the tv base stand will come wright out.
I had this problem on my 42" Philips. Just got it yesterday and worked fine on the tv stand. As soon as I mounted the TV to the wall via wall mount system, I had the exact same issue you did. Figured it out today.
The wall mount was putting pressure against the center of the back of the tv (tv set had a slightly rounded back plate, and the mount was a flat plate). As soon as I put spacers (part of the wall mount hardware set) between the wall mount braket and the tv so there was no contact except at the mounting holes, the tv worked fine.
My theory is the pressure pushed the tv back plate against some board components which caused them to overheat (no air flow); or put pressure on internal connectors. I dont know.
This is a known issue with this TV. The following might resolve it:
Check Mute and Volume:
Ensure that the TV is not muted and that the volume is set appropriately. Sometimes accidental button presses can lead to muted sound or low volume.
Inspect External Speakers:
If you're using external speakers, verify their connections. Loose cables or faulty speakers can cause sound issues.
Test Different Inputs:
Connect a non-HDMI device (such as a DVD player) to the TV. Observe if the sound distortion occurs. If it doesn't, the problem might be related to the HDMI signal from your Virgin box.
HDMI Troubleshooting:
If the issue persists with the DVD player over HDMI, consider the following:
HDMI Cable: Check the HDMI cable for damage or loose connections.
Virgin Signal: Contact Virgin to inspect the signal/lines and replace the box if necessary.
Mainboard Replacement (if needed):
If the sound distortion persists, it could be due to a faulty sound processor chip on the TV's mainboard. In this case, consider replacing the mainboard.
TOSHIBA 42RV500E, 42RV500T, 42RV500Y, 46RV500E, 46RV500T User Guide (manualmachine.com)
There may be loose contact or track open in main board.So try to check the main board thoroughly where you may find the loose of connection or track open.
Locate the Battery Cover: Look for the battery cover on the back of the remote control. It is usually a small compartment that can be easily opened.
Remove the Battery Cover: Depending on the design, there may be a latch, screw, or sliding mechanism to secure the battery cover. Use your fingers or a small screwdriver to open the compartment.
Remove Old Batteries: Take out the old batteries from the battery compartment. Pay attention to the orientation of the batteries, so you know how to insert the new ones correctly.
Check Battery Polarity: Take note of the positive (+) and negative (-) signs inside the battery compartment. Make sure to insert the new batteries with the correct polarity to match these markings.
Insert New Batteries: Place the new batteries into the battery compartment, ensuring they are properly aligned with the correct polarity. Press them down gently to make sure they are secure.
Replace Battery Cover: After inserting the new batteries, close the battery compartment cover securely. If it has a latch or screw, make sure it is fastened properly.
Test the Remote: Point the remote at the device it controls (such as a Toshiba TV) and test whether it responds to your commands. If the remote is working correctly, you have successfully replaced the batteries.
Dispose of Old Batteries: If the old batteries are no longer usable, make sure to dispose of them properly. Many communities have designated recycling locations for batteries.
Serial numbers don't work Judy
https://www.google.com/search?q=A10A13799C3300
They are purely a numerical identifier of when it was made, year, day, number on the shift, whether it Joe or Billy who did final inspection.
With a MODEL number I can find them easily with just 'make model manual'.
Toshiba
http://www.toshiba.com > support > content
PDF
Thank you for purchasing this Toshiba LCD TV. This manual will help you use the many exciting features of your new LCD TV. Before operating your LCD TV, please.
62 pages
Toshiba
http://www.toshiba.com > support > content
PDF
Thank you for purchasing this Toshiba LCD TV. This manual will help you use the many exciting features of your new LCD TV. Before operating your LCD TV, please ...
62 pages
..
No you can't the Insignia remote is for that model television only. Companies don't make their remotes so they operate other makes of televisions. Buy a Copy Remote for the Toshiba
https://www.google.com/search?q=insignia+remote+NS-RC03A-13
..