NOT A SOLUTION, JUST SOME FACTS
First of all, your printer is "NOT" the worst model ever made, every printer that hp (as you probably noted I used small letters hp because I think hp is a small worm of a co.) makes is a problem waiting to happen. The worst of it all is that the don't care about there customers. I have a almost $300.00
photosmart that is a few months out of warranty, even though it stayed new in the box for over 6 months because of a heart attack I had. I ran out of two of the colored Inks, but continued to use the printer for word documents only till shortly after, the printer said it was unable to print till the two empty colour cart. were replaced. I continued printing all other items on my up stairs computer. About a month later, I purchased the cart. needed, installed them in the photosmart,(which I think is a oxymoron) and the printer came up with,"Ink System Has Failed" Error code oxc18a0306.
I know this is getting long winded, but it's the only way to get my point across fully. I contacted hp and after over 40 min. they told me that the error code was fatal and could not be fixed!!!!! They said It was out of warranty and would not be replaced for any amount of money besides paying full price for a replacement. ( Ya Like I Would Buy Another hp product). I have since then had the printer checked out and a small pc board with, a valve or sensor for all the ink supplies is not letting the yellow ink out of the pump to the print head. I contacted again, like a fool, hp and was on the phone for another 52.min. till they told me that part was not available..... End of story
P.S.
I hope this story gets out to every person that had, or has a hp product and
had a problem that was not resolved by hp, besides telling the customer they will fix the problem by selling to you ,at full price another printer.....
I'm All For Boycotting hp!
P.P.S.
I hope this gets back to hp
Ron Trovato (702) 633-4298 [email protected]
Check your other colours. Anything other than a True Type Font is printed in colour shaded with black, so it sounds like you have a problem with yellow and cyan. Either the ink cartridges are out or the print heads have a blockage.
If the cartridges are not empty or v low, try sitting the print head over a folded paper kitchen towel damped with hot water for 10 minutes. Remove it and try your diagnostic again.
Try flipping the paper. Probably you need to resize the image for this size, sounds like it is compressed and squnched together into those black marks. See if you can use a preview function.
We suggest you first remove all of the ink cartridges from the HP D7160 printer, then attempt the carriage un-jamming instructions as provided by the others above. If the jam still cannot be cleared then either the flex driver cable has a problem or the service station (below carriage assembly) is blocking carriage travel.
For advanced HP D7160 printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following Inkjet411 support site link: http://inkjet411.com/?page_id=1813
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Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com or contact us directly at [email protected]Alternatively, if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).
-Thank you
error 0xc05d1281 mean the ink system failure
try blow reset SolutionsSolution 1:
Press and hold the "*" key.
Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Screen says "support" R0631M
Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
Solution 2:
Press * and # at the same time
Press 1, 2, 3 and "support R0632M" should display
Press > and "information menu" should display
Press > and "configuration menu" should display
Press OK and "hardware failure status" should display
Press OK "failure status: clear". Press OK to clear
Press CANCEL
Press CANCEL
Press CANCEL
Turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
If the error came back, do the sequence again and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.
Solution 3 (thanks to a1224imac):
This same error started occurring on my printer and eventually it would constantly poweron and off.
Apparently some defective components were used in the construction of the logic board (see photo).
On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer).
I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents).
On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662.
If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
it could be the print heads are clogged i had the same problem with a printer i had a few years back that wasn't used for a week i took it into a printer place near me paid 20 pounds had the printer serviced and it came back perfect
view & print button is used for viewing the content in the memory card if it is inserted in your printer. If you are giving job from computer and it is not getting printed try the following steps.1. check the cable between computer and printer.2. check the printer queue ( see a printer icon on the right bottom of the screen near time). if it is there double click and check whether any document is pending in the queue. if so cancel all pending job and restart the computer and try printing again.
The D7160 works with SD cards. Your 8GB card is an SDHC card. While it fits into the slot, it is electronically incompatible and will not work with this printer. You need to use SD cards, 2GB or smaller.
Plunger needs to be cleaned, print head also would need to be looked at on this one.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
Hi Karen, This likely is either due to Bad/Expired Printhead or it could be defective printer ( hardware failure ). However you can give it a try. Follow the steps below and it should solve the problem, else we need to consider it could be defective Printhead or printer hardware failure.The Photosmart D7160 does not has "*" and "#" because it is not a fax capable printer.*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***1- Turn off power and unplug from power source.2- Open right side of printer (looking at the front).3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".5- Unplug power source.6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.7- Plug in power source and turn printer on (Printer preparing occurred).The error message 0xc18a0001 "Ink System has Failed" is now goneRegards,Ron* Please rate this solution with Thumbs up and Testimony to help us improve providing support
