20 Most Recent HP Photosmart D7160 InkJet Printer - Page 5 Questions & Answers

First of all I want to apologize for how long it has taken to get a response. Hopefully I can help you out here. I don't know if other experts have tried, (we can't see their responses), but if they have, and you've done everything I'm about to mention, proceed directly to the part of this solution labeled with a horizontal line, like so:
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You can find the documentation here: http://h10032.www1.hp.com/ctg/Manual/c00739568.pdf

According to what I'm reading on it, this error can happen when you use the wrong paper type. If you view page 37 of the document I linked to, you get the printer alignment instructions.

1. Load plain white letter paper or A4 into the main tray
2. Select SETTINGS, the press OK
3. Select TOOLS, then press OK
4. Scroll to find ALIGN PRINTER, press OK
5. Press OK to exit
   

Also, you should try cleaning the print head.

1. Using plain white letter paper (not as important this time), select SETTINGS then press OK
2. Select TOOLS then press OK
3. Select CLEAN PRINTHEAD then press OK

Some more advice I could give: Be sure you're using the right side of the paper, a paper recommended by HP (You can find paper for your printer at hpshopping.com in the US, other countries are on page 13 of the documentation), make sure your ink cartridges aren't low (Settings>Tools>Display Ink Gauge), make sure you're using a high resolution and a large picture size, or a low resolution and a small picture size. Also try removing and reseating each ink cartridge, just to be sure they're all properly seated.

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If you've already tried all this before and/or nothing works from what I've suggested or what other experts have suggested, the problem could be a little worse. According to the documentation, if the error message comes up again and you're already using the correct type of paper, you could have a defective ink cartridge, or a defective sensor. I would try replacing the ink cartridge, because those are (reletively) cheap compared to sending it for service. If nothing else works, it would have to be repaired.

no tengo idea de que estas hablando pero quisiera saber si puedes resolver el codigo 0xc18a0206 en una photosmart?

Hi try this I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

un install the software and restart machine.then unplug it from the computer.
start the machine the insert the cd in the drive and install the software untill it ask you to plug the pri nter.
after complete installation please go to start menu and open printer and faxes and set it as a default printer.
if it refuses try print and change the printer type and it will work thank you.

Hi Leo,
You may try to RESET your printer to determine if the symptom is still there...
Let me know if this steps does not help your problem...
Jdvillanueva

Reset the product:

1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

Simple answer to this is YES, you can. But, you will need a USB to printer splitter. Thats 2 USB to 1 Printer... Hope this helps

Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

you can always go to hp.com/support and get the product specific solutions for assistance. www.hp.com

Ink system failures can be caused by a number of things. It could be a temporary error, a bad or dirty print head, or a system failure.

For pictures see: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=1156652#N998 . Expand the section "any other error code" if you need to.

First try resetting the printer. With the printer on, unplug the power cord from the printer then remove the other plug from the wall outlet. Wait at least 15 seconds. (I also pull the data cable from both the printer and the computer when using a USB cable - some power is provided through this cable.) Then plug the power cord into the wall outlet and then back into the computer. Turn the printer back on if needed. Check if the code is still present.

Next try cleaning the print head. With the power on, open the cartridge access door. Wait until the cartridge carrier stops moving. Remove all of the ink cartridges by pressing on the front tab and lifting them up. Then lift the grey handle and pull the print head straight up.

With bottled or distilled water and lint free clothes (coffee filters will work). Dampen a cloth and wipe the electrical contacts working form bottom to top. Do not touch the ink nozzles. Continue until there is no ink left on the contacts. With another damp cloth, wipe the edge between the nozzles and the electrical contacts working form left to right. (Keep your fingers away from the contacts.) With another damp cloth, wipe the ramps working away from the nozzles. Again continue wiping each area (using extra damp cloths until there is no ink left). Then dry each of these areas with a dry cloth. Take another damp cloth, and wipe the contacts inside the printer. Work from top to bottom on these contacts. Dry the area. Replace the print head, lower the gray lever, and reinstall the ink cartridges. Close the cartridge access door.

If the error persists, try resetting the printer by unplugging it while turned on again.

If the error still persists, either you need a new print head or the unit needs service. If you get a new print head, you will not be able to return it if that doesn't solve the problem.

I hope this helps.

Cindy Wells

Welcome to FixYa!

You might want to check your printer settings.

1. In the program being used for printing, click File , and then click Print . The Print window opens.
2. Make sure the appropriate product is selected, and then click Preferences or Properties . The Preferences/Properties window opens.
3. Click the Printing Shortcuts tab. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality.
   • Print quality : If the quality of the printouts is not acceptable, try increasing the print quality.
     
   • Paper type : If one of the options matches the paper type exactly, select it instead of Automatic .
   • Paper size : Make sure that this option matches the paper loaded in the printer.

To see additional options, click the Advanced tab, and then click Advanced Features . The Advanced Features window opens. Consider changing the following option:Ink volume : Adjust the amount of ink that prints on a page. For darker images (more ink), drag the slider to the right.

I hope this will help.
Keep me posted and thank you for using FixYa!
Jas247

Try using the HP Print Diagnostic Utility in Windows

Go into printers and faxes, right click on your HP PHotosmart printer, click on properties, in the general tab click on printer preferences, on the advanced tab make sure the paper type is Automatic so the printer will acknowledge any type paper put into the tray.

This may allow the printer to see your photopaper. Also try to remove the paper completely and put it back in the tray, make sure the paper is pushed all the way to the front of the tray.

Let me know if this answer is helpful. Let me know if you have any other specific questions, if so, add as much detail to the problem as possible.

Thank You,


Brian

Hi,

1. Turn printer off and disconnect the USB cable from the PC to printer
2. Uninstall the printer driver and software-->here's how.

Navigate here for printer driver and software .(Select your Operating System and click next)
Install the printer driver and software -->here's how

ok go to printer go to adjust print options then go to color.

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.get more help and information for hp printer support hope this helps you.

Thanks
Michel

Hi,
Looks like you have a paper jam problem.Pieces of paper are stuck in the roller.Go to Control Panel ->Printers and Fax -> Select you printer and click properties.You will find a Printer Maintainance Wizard,which will have a paper jam clearing wizard.Click this and your printer will work as good as new.
Thank You.

As far as I remember HP's have no "plunger" to clean.... what happens when you print in black. (making this a solution but will keep working with you until I figure it out)

Hi,

Try to push the papers to the end of the printer.

peace.