20 Most Recent
- Page 6 Questions & Answers
Carriage jam on HP Officejet J5780 All-in-One
We have several of these in our company and the most common "Carriage Jam" cause is a glob of black ink in the bay on the right side. Once glob is removed, and "Carriage Jam" message appears again, press OK, and it prints fine from then on. Today the black ink glob was flat on top. Watch out for leaky cartridges, as the design of the particular HP device provides a nice catch pan for the tri-color ink cartridge, but not for the black one, so a leaky cartridge, besides being expensive and wasteful, can goop up the bay causing the carriage jam error message to try to get you to take a closer look.
on Feb 15, 2011
I get a blank line
Wipe the underside of the cartridge with a soft tissue and then try cleaning the cartridge again, several times if need be. Blocked jets seem to be the problem here
on Jan 28, 2011
How do I clean the printer head on ly HP J5780 all
Hello thanks for using Fixya
HP Officejet J5780 All-In-One InkJet Printer cleaning the cartridge is not difficult, but it is
important to use the appropriate technique. The things you need is
"Cotton swabs" & "Distilled water"
Now follow this procedure
- Open the front door of the printer, located below the scanner
lid, by swinging it down. The print cartridges will move to a position
where they can be accessed
- Unplug the printer to prevent the cartridge dock from moving away from the center of the printer.
Press an ink cartridge down until you feel a "click" then pull it out of the dock.
- Dip a cotton swab in distilled water and use it to clean any
built-up ink from the metal contacts on the ink cartridge and from the
area around the ink nozzle. Avoid touching the nozzle itself, which is
located in the center of the bottom of the cartridge. Discard the cotton
swab if it becomes dirty, and use another to continue cleaning. Keep
cleaning until the ink cartridge is no longer dirty, then set the ink
- Remove the second ink cartridge and repeat the cleaning process. Set both cartridges aside until they are completely dry
- Replace an ink cartridge by holding it slightly below the
dock, then pushing it up and in until it snaps into place. Do the same
with the second cartridge. The black cartridge is inserted into the
right slot on the dock, while the color cartridge is inserted into the
- Close the front door of the printer, plug the printer back in, and turn it on.
I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya
on Jan 26, 2011
Not finding what you are looking for?