20 Most Recent HP Officejet J5780 All-In-One InkJet Printer - Page 3 Questions & Answers

I had the same problem. The only difference is that I decided to try using an XL cartridge to save money on ink. This is what caused my error message. After exchanging the XL and replacing it with the regular size cartridge the error message went away.

HP Officejet... | Answered on May 16, 2013

Switch off, Remove catridge and Clean any leakage in the printer.
Clean the catridge with saliva if u do not have any cleaning liquide. Put the catridges back switch on and you are there. My hardware officer just tried it this morning and it worked like magic.
Note make sure all leakages are removed.

HP Officejet... | Answered on May 16, 2013

Try cleaning with a wet towel the contacts in your printer
probably have ink on contacts and nan not read your cartridges
it is the metal pins ,the point that cartridges are getting in

HP Officejet... | Answered on May 16, 2013

When you turn it off, count to thirty-five (35) slowly before you turn it back on. This will give the printer's memory a chance to empty completely. If you turn it off and on too quickly then you might get some garbled message.

Bon Chance!

HP Officejet... | Answered on Apr 20, 2013

I had this "Cartridge error" problem on my HP J5780 printer. Replaced the cartridge, but still got the same error. Then removed the cartridge and used a cotton swab with a little denatured alcohol, and gently and carefully cleaned the contacts in the printer. Followed this with a dry swab to be sure no alcohol left. Replaced the original cartridge, and have been using it for a week now with no more error message.

Casey K.

HP Officejet... | Answered on Apr 05, 2013

follow the link you find all you need in the page
download driver

HP Officejet... | Answered on Mar 22, 2013

Download the driver of this printer from a free site and install it, so easy.

HP Officejet... | Answered on Oct 11, 2012

I dont have a picture at the moment but if you lift the document feeder up to expose the large plate glass, the small plate glass is normally situated at the extreme left hand side of the large plate glass.

HP Officejet... | Answered on Sep 02, 2012

Check to make sure you don't have the printer installed more than once. If you do, it confuses the computer and confuses you. Click Start/Control Panel or Start/Settings/Control Panel and look for Printers. Open the printer and check to see if you have the same printer listed more than once. If so only one printer can be active or online and your might be printing to the one that is not active or online. Right Click on the duplicate printer and select delete.

Also look at the bottom right near the time and see if you see the printer icon. If so, open it and delete or cancel all the print jobs that are in the queue waiting to print.

HP Officejet... | Answered on May 31, 2012

CR 2032/2035


HP Officejet... | Answered on Jan 09, 2012

there's always an administrator (even if it's the one and only user).

what version of windows? (I'm assuming windows).

if Vista you can try to run the installer as administrator (find the install program, right-click, choose run as administrator).

HP Officejet... | Answered on Nov 23, 2011

If you go through the initial menu settings, you should find that you can set the number of rings before allowing the fax to answer and may also find a setting allowing you to prohibit the fax modem from answering altogether.

HP Officejet... | Answered on Sep 09, 2011

Its hardware failure in scanning section,not only scan even copy & sent fax also effected...needs professional to rectify the problem..you are tec guy we can suggest you

HP Officejet... | Answered on Sep 06, 2011

Dear Ken, It is a logic card or sensor problem of your printer. In this cash better if warranty is there, take it to the service center. If no warranty, to any technician who can do it. thanks

HP Officejet... | Answered on Sep 03, 2011

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