Top 20 HP Photosmart C4280 Aio Printer - Page 4 Questions & Answers

I tried to solve this problem but still persist

From the manufacturer's web-site: http://support.hp.com

enter your model-number, and do a search.

Select and download the device-drivers for your printer and your Operating System.

Install the device-drivers.

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

I would suggest that you uninstall, cold boot, and reinstall. Be sure to follow the instructions closely....

Have u followed the instructions as per manual. JUST CHECK BACK AND YOU'LL BE THROUGH.

Uninstall all printer drivers, folders, programs. Make sure you are connected to the internet and plug the printer back in. I think you computer will discover the device, locate the proper driver on-line and install everything you need all by itself. Printers sometimes take a long time to locate and load. Check for a indicator that the installation is still going on, double click to get a view of the progress, sit back and be patient and wait until it installs and says done and a close button appears.

For WS Xp download :
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-3&lc=en&dlc=en&cc=us&product=3192753&os=228&lang=en
For WS Vista 32 bit download
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-3&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3192753
For Vista 64 bit :
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-3&lc=en&dlc=en&cc=us&lang=en&os=2100&product=3192753

Hi there

Do a add and remove the printer driver, and then close down the PC and re-start and then reinstall the printer driver back in to your PC but leave the USB lead out in till the software driver ask you to but the USB lead in, worth a try.

All the best Pineworks

Please make stand alone copy from your unit and verify whether the unit scan properly. If not please perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00860153&cc=uk&lc=en&dlc=en&product=3192753

If the issue persists, please replace your printer as this is a hardware issue with the scanning mechanism.

:) Dr Tony

Try using a different USB port on you computer

If you are needing the drivers fir this printer you can download them HERE
Just make sure to select the correct operating system and you should be good.

With the power on, open the front cover. The cartridges will move to the replacement position:

1) Push down lightly on the front of the cartridge and pull back and down, out of the slot
2) To replace, make sure you have removed the tape and other packaging materials from the new cartridge, then push in and then up, until the cartridge clicks into place in the slot
3) Close the front cover
4) Your printer may fiddle around for awhile preparing the new cartridge for use

I hope this helps!

I also frequently have this problem with my C6200, definitely the first and last time I buy anything from HP.

Anyways, onto you're problem: I've always found what fixes this is to simply turn your printer off and then back on. I also noticed that whenever you turn off or reset or log off your computer the printer can never locate the computer to scan to. I still haven't found that fix, but what I told you about turning the printer on and off should fix your problem.

Try an other usb cable. If that's not the problem, try turning off both your pc and your printer. Wait for a few minutes, then turn them on again. Try printing something. If you still can't print, you could try removing the installation of your printer (go to control panel, find add or remove programs, find your printer, remove it). Then, install it back again. If you do not have the installation disc, download the drivers from hp.com (just click on "drivers & support, enter the name of your product and choose your OS)
Hope that will help!

Hi friend,

You worry my friend, you can download the all drives from he web site free of cost....http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&product=3192753...one by one you can download the drives....

dear expert please help me to get my printer on because i can't get photosmart c4280 to come on what appears on the screen is send a note 2007

Routine maintenance and keeping full ink tanks will prevent this problem, however if you have the problem you can resolve it by doing the following:
1. Clean your print head using denatured alcohol solvent which can be purchased from most hardware stores. If unavailable, use 91% Alcohol (isopropyl alcohol (first aid antiseptic) which is available for less than a dollar at most Walmart pharmacy departments.

*Warning: You may want to use a pair of latex exam gloves as this is a messy process and can stain your fingers.
Time necessary 45-50 minutes
Supplies needed:
Isopropyl Alcohol or denatured alcohol
paper towels
latex gloves
sink, bowls and or basin
can of compressed air
very small screw driver
tablespoon or baby bulb type syringe
warm water

PROCEDURE:
1. Lift print head from printer. It pulls out easily because it is held in with the same down lever that holds the cartridge in place.
2. Put two layers of paper towels in the bottom of a dish to protect sensitive sprayer heads.
3.Put enough solvent in dish to cover the screens on which the cartridges sit when in use.
4. Take the two small screws out that hold the white ceramic piece
5. Gently, pry the ceramic piece back and away , to reveal the underside (No need to pull away the glued points on the sides.)
6. Gently, move head up and down to slosh solvent around it the best as you can. Use a table spoon or syringe to pour solvent over all orifices in the print head, turning it upside down and then back a few times.
7. Use canned air with a plastic straw to blow into and through all orifices, alternately sloshing/swishing and pouring solvent over head (be careful not to touch any of the holes, screens, or sprayer heads with anything)
8. Empty dirty solvent from bowl and replace with paper towels and clean solvent. Soak for approx 10 minutes. Rinse again with clean solvent poured directly on all parts, letting solvent overrun and fall into dish or basin.
9. Gently shake the solvent off the head, take it outside and spray with compressed air into all orifices to clear out and help evaporate any remaining solvent. Let sit on a clean paper towel for approx 20 minutes. (There may be a little ink bleeding out of the head, but once it dries completely it does not present any problems.
10. Reinstall head, cartridges and it will print like a new printer.

SUGGESTION: For many years of problem free printing, keep a double set of ink cartridges, one set full at all times. Whenever a cartridge runs out of ink, replace it IMMEDIATELY, with a new one or a refilled one. This gives the print head no chance to dry out and create clogged heads. Routine maintenance of cleaning the heads every 24 months does wonders for keeping your printer in new condition.

Hope this helps. .

Remove the ink cartridge.
Place it, bottom-down, on a wet paper-towel.
How much ink is "pulled" from the ink-cartridge.
Move to a different spot on the paper-towel,
and touch it again.

If you see "less" ink, or none at all, then it is an EMPTY cartridge. Refill it, or replace it.

Check your cable and ports. If you are running a laptop, make sure it is connected to AC. Plug in a known working device. If using a hub, directly connect the printer to the computer. Try a new USB cable. Check if your USB ports have been disabled for security or power-savings (in the Device manager or advanced power savings areas).

I hope these ideas help.

Cindy Wells
(sometimes a flaky USB port will see the device if you just unplug it and then plug it back in to the port. However, this will need to be repeated regularly.)

did u changed / replaced the cartridge with original spare or refilled it??
do not panic..this kind of problem often follows with (esp. an unbranded) cartridge change and or refilling..!!
it also can be the defective cartridge itself causing such problem..!!
well if u r a professional then just dip a cotton into isopropyl alcohol n gently rub the connector sensor/ contact surface, n reinsert it properly, gently rub on the head too n make sure ink is coming/flowing, make sure the toner is not jammed or dried up, also have a glance on the 'carriage' n see that no sensor pins are broken and or bend..!!
..if u r not an professional, make sure it is properly inserted and the ink-spill protective/head covering is removed....
if all the above fails, then it may b a defective or demo cartridge..!!
and call ur system admin....