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GE JES1358 Microwave Oven Questions & Answers
Does not heat
Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....
Microwave Oven Basic Troubleshooting Tips
heatman101
Smell burning and heard noise when trying to
It sounds like the magnetron may have
either failed or is not being supplied with the extremely high
voltage required to run it.
YOUR
SAFETY IS PARAMOUNT
This is a job for a professional but if
you are safety clued up, here's instruction.
Make sure the
!!!!capacitor is discharged!!!!! before attempting any
sort of repair.
Check the door interlock switches first then the
high voltage diode with either an AVO model 8 or moving coil meter on
high resistance range for short circuit, (DVM's won't show the
fault!), the capacitor can fail and go short circuit, the feed fuse
on the primary of the high voltage transformer and then finally, the
magnetron is best checked by substitution.
Hope that helps.
Load
test.
A
simple safety test.
Place 1/2 litre of water in a glass container.
Measure the temperature of the water.
Place in microwave and heat
on full power for 1minute.
Measure the temperature after it has
stood for 1minute.
If the temperature difference is more than 9
degrees Celcuis the magnetron is working and producing about 700Watts
of heat.
If your microwave is labelled with 900 or 1000Watts. That
is about right.
If the temperature is less then the magnetron is
not working properly and may need replacing.
This
a only a rough guide and any doubts you should consult an authorised
service agent.
GE JES1358 1200 Watts Microwave oven that does not heat
There should be a "mini-manual" hidden inside the unit behind the control panel
or hidden on the left side behind the grille, which is very helpful when
troubleshooting, &
testing.
At
our Web site, we have a video available
showing how to remove a typical over the range control panel assembly in under 5
minutes.
A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode,
but a sound like gurgling into an empty
coffee mug is one symptom of a failed magnetron, and yet the mag can be bad
without that sound.
Here are some links you or someone you know can use (in order given) for high
voltage section test help, but read the safety warnings first:
http://www.gallawa.com/microtech/diode.html
(if it is NOT shorted or burned looking, it's probably fine)
http://www.gallawa.com/microtech/mag_test.html
(continuity can be good even though mag is bad!)
You can find links to helpful exploded
view diagrams and part ordering help
here.
I'd recommend that your bookmark this link to your favorites.
Accessing some parts may require you to
pull the oven from the wall and remove the cover.
If so, the installation instructions are very handy, and it's best to have
two
people since the microwave can be heavy and awkward.
You can download GE owner's manuals and
installation instructions
here.If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you or
the labor charge to do the work.
If
it's within the magnetron portion of the warranty G.E. will
send you the magnetron to do it yourself. Call them at 888-239-6832
.
Be persistent. You may have to speak with a supervisor.
We're happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
Timer going but no heat less than a year old
To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please
include your brand name and the full model number from the tag in or on
the unit, your exact symptoms, as well as the answers to these questions:
- When you try to microwave are the inside light, internal cooling fan and turntable all working?
- Is there any unusual noise or is it louder or quieter than normal?
(A loud buzz, hum, or groan is usually a
shorted high voltage rectifier diode, but a sound like gurgling into an
empty coffee mug is one symptom of a failed magnetron, and yet the mag can
be bad without that sound.)
We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.
11/25/2009 10:03:04 AM •
GE JES1358...
•
Answered
on Nov 25, 2009
No Signs of Life
If it's less than one year old, it should be fully covered under warranty.
I'd suggest contacting the manufacturer to get it fixed free or you may have to return it to the dealer.
GE Customer Service is here.Usually they will go by the date on the tag on the oven to determine warranty.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
How do I set the
Clock
Press to enter the time of day or to check the time of
day while microwaving.
Press CLOCK.
Enter time of day.
Press START or CLOCK.
I would recommend going to this website and signup for free
http://kitchen.manualsonline.com/manuals/mfg/ge_appliances/jes1358.html... You can get a free copy of the manual right online.
11/29/2008 11:29:56 PM •
GE JES1358...
•
Answered
on Nov 29, 2008
Can't see inside oven
yes, the tape is simply there to protect the face until the consumer gets the product home.
Randomly blows circuit breaker while not running, only the clock is on.
.
Normally when the circuit breaker blows, it a bad door switch or door switch mount.
If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa:
http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here:
http://tinyurl.com/gv383
Please write back with more details if you need further help.
We're happy to help and we appreciate your thoughtful rating of our answer.
Up in smoke
yes there is hope have a tech check your set or buy a magnetron to replace the existing one make sure you discharge the high voltage cap it store letal voltage.be careful if you are going to do it yourself.
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