20 Most Recent Sharp LC-37D4U 37 in. LCD Television Questions & Answers

Check for any loose cable socket or any loose solder points in the audio output board of your TV. Check its speaker too. Connect an other speaker in place, and check to make it confirm that the speaker is good.

Try website like Shopjimmy.com.Have the most LCD tvs boards parts around.

That looks like a power supply issue, your having a power issue, have the power supply checked out and replaced.

Good luck.

common problem with that unit you will need the main av board replaced

Almost all intermittent audio or audio failure problems with Sharp Aquos LC**D4U, LC**D5U, LC**D6U, and LC**D7U televisions are the result of a relatively simple design flaw involving the heatsink pad compound used on the Tripath TA-2024 amplifier chip (IC2502) found on the A/V board. This compound has a fairly low melting point and, over time, tends to seep out from between both top and bottom heatsinks onto the legs of this chip as well as onto circuitry immediately surrounding it. Further, over time the seeping compound also becomes somewhat conductive creating bridges which short the audio amplifier circuit causing everything from intermittent audio to complete audio failure.

Fortunately, in almost every case audio can be completely restored by cleaning the old compound from both top/bottom heatsinks and from both sides of the PC board in the area immediately surrounding the chip (I used rubbing alcohol which worked quite well). Sharp has issued a service bulletin addressing this issue (LCDTV-194) wherein a ‘2502 Heat Kit’ is specified. This kit is Sharp Part Number: PSPKIT663WJZZ and is available from circuitcity.partsearch.com for $19.95. However, it’s entirely possible to get by with the heat pad only, Sharp Part Number: PSPAZA663WJKZ for only $9.95. Please note that board replacement for this problem is almost never necessary, so if you’re working with a repair technician be sure and insist that he/she be certain to try cleaning the old board and replacing the aforementioned heatsink pads before charging you for a new board.

If one is reasonably familiar with electronics disassembly/reassembly and is willing to take their time, this can even be a DIY project. It is possible to find ‘important service references’ by simply entering LC26D4U (the 5, 6, and 7 series are very similar, and this information covers all screen sizes) into the search field at eserviceinfo.com. This will greatly aid in disassembly/reassembly of the TV, as the A/V board is somewhat ‘buried’ under other boards. Please refer to post # 373 at avsforum.com/avs-vb/showthread.php?t=647174&page=13 for pics of the information detailed here.

Particular thanks are owed ‘Aureius’ of the AVS forums for his research efforts concerning this issue !

It is broken,The outside is a Polorised film.Like window tint,It is repairable,New LCD screen.But may be cheeper to buy a new TV. GET A EXT.WARENTY!!! will not cover accidents but the new tv's do break alot,and are expensive to repair.
Buy a name brand, NOT RCA "junk" Just a name
no longer a company. Samsung,Panasonic,Sony. If you want to support the USA buy another Sharp. Still a great TV. And made in America. NOTE they make after market screen protectors. GOT KIDS? GET ONE. :) Or even a piece of plexie glass if cash is tight. Hope this helps.

Sorry, the only reason I have tv and video listed on my expertice is becouse of remote controls, people post them sometimes under wrong things so I add the whole thing to get the most problems.

ask another expert, use the find experts link on the front page, slinteriors should be able to help ya

Have u tries take it apart and reconnect everythings that involve with sound card.
Tries to replace in-out put signals cables link to sound out put?

Almost all intermittent audio or audio failure problems with Sharp Aquos LC**D4U, LC**D5U, LC**D6U, and LC**D7U televisions are the result of a relatively simple design flaw involving the heatsink pad compound used on the Tripath TA-2024 amplifier chip (IC2502) found on the A/V board. This compound has a fairly low melting point and, over time, tends to seep out from between both top and bottom heatsinks onto the legs of this chip as well as onto circuitry immediately surrounding it. Further, over time the seeping compound also becomes somewhat conductive creating bridges which short the audio amplifier circuit causing everything from intermittent audio to complete audio failure.

Fortunately, in almost every case audio can be completely restored by cleaning the old compound from both top/bottom heatsinks and from both sides of the PC board in the area immediately surrounding the chip (I used rubbing alcohol which worked quite well). Sharp has issued a service bulletin addressing this issue (LCDTV-194) wherein a ‘2502 Heat Kit’ is specified. This kit is Sharp Part Number: PSPKIT663WJZZ and is available from partstore.com for $19.95. However, it’s entirely possible to get by with the heat pad only, Sharp Part Number: PSPAZA663WJKZ for only $9.95, also from partstore.com. Please note that board replacement for this problem is almost never necessary, so if you’re working with a repair technician be sure and insist that he/she be certain to try cleaning the old board and replacing the aforementioned heatsink pads before charging you for a new board.

If one is reasonably familiar with electronics disassembly/reassembly and is willing to take their time, this can even be a DIY project. It is possible to find ‘important service references’ by simply entering LC26D4U (the 5, 6, and 7 series are very similar, and this information covers all screen sizes) into the search field at eserviceinfo.com. This will greatly aid in disassembly/reassembly of the TV, as the A/V board is somewhat ‘buried’ under other boards. Please also refer to post # 373 at: avsforum.com/avs-vb/showthread.php?t=647174&page=13 for some ‘pics’ of the information detailed here.
My knowledge of how to solve this issue came primarily from finding the research efforts of ‘Aureius’ on the AVS forums, and particularly from his taking the time to post the solution publicly so that others might save time, money, and aggravation. I'm just passing along the information. Thanks Andy!
I also wanted to mention that a couple of other very pesky common problems with these series of Sharp TV's involving symptoms of random powering-off and/or powering-on, and 'function lock-ups' of various sorts are easily remedied through two firmware updates (Main CPU: PH1UU112, Monitor: MD1UA104). These are not available to end-users via the internet but it may be possible to get the files from an understanding factory-authorized repair tech. They are installed using an SD memory card (don't use the HC high capacity sort, use only those that are NOT HC) which is inserted into a special slot in the back of the machine. For those of the DIY persuasion, information about how to check whether your TV has old firmware in need of an upgrade is readily available through internet search.

Almost all intermittent audio or audio failure problems with Sharp Aquos LC**D4U, LC**D5U, LC**D6U, and LC**D7U televisions are the result of a relatively simple design flaw involving the heatsink pad compound used on the Tripath TA-2024 amplifier chip (IC2502) found on the A/V board. This compound has a fairly low melting point and, over time, tends to seep out from between both top and bottom heatsinks onto the legs of this chip as well as onto circuitry immediately surrounding it. Further, over time the seeping compound also becomes somewhat conductive creating bridges which short the audio amplifier circuit causing everything from intermittent audio to complete audio failure.

Fortunately, in almost every case audio can be completely restored by cleaning the old compound from both top/bottom heatsinks and from both sides of the PC board in the area immediately surrounding the chip (I used rubbing alcohol which worked quite well). Sharp has issued a service bulletin addressing this issue (LCDTV-194) wherein a ‘2502 Heat Kit’ is specified. This kit is Sharp Part Number: PSPKIT663WJZZ and is available from circuitcity.partsearch.com for $19.95. However, it’s entirely possible to get by with the heat pad only, Sharp Part Number: PSPAZA663WJKZ for only $9.95. Please note that board replacement for this problem is almost never necessary, so if you’re working with a repair technician be sure and insist that he/she be certain to try cleaning the old board and replacing the aforementioned heatsink pads before charging you for a new board.

If one is reasonably familiar with electronics disassembly/reassembly and is willing to take their time, this can even be a DIY project. It is possible to find ‘important service references’ by simply entering LC26D4U (the 5, 6, and 7 series are very similar, and this information covers all screen sizes) into the search field at eserviceinfo.com. This will greatly aid in disassembly/reassembly of the TV, as the A/V board is somewhat ‘buried’ under other boards. Please also refer to post # 373 at: avsforum.com/avs-vb/showthread.php?t=647174&page=13 for some ‘pics’ of the information detailed here.
My knowledge of how to solve this issue came primarily from finding the research efforts of ‘Aureius’ on the AVS forums, and particularly from his taking the time to post the solution publicly so that others might save time, money, and aggravation. I'm just passing along the information. Thanks Andy!
I also wanted to mention that a couple of other very pesky common problems with these series of Sharp TV's involving symptoms of random powering-off and/or powering-on, and 'function lock-ups' of various sorts are easily remedied through two firmware updates (Main CPU: PH1UU112, Monitor: MD1UA104). These are not available to end-users via the internet but it may be possible to get the files from an understanding factory-authorized repair tech. They are installed using an SD memory card (don't use the HC high capacity sort, use only those that are NOT HC) which is inserted into a special slot in the back of the machine. For those of the DIY persuasion, information about how to check whether your TV has old firmware in need of an upgrade is readily available through internet search.

It is possible to find ‘important service references’ by simply entering LC26D4U (the 5, 6, and 7 series are very similar, and this information covers all screen sizes) into the search field at eserviceinfo.com. This will greatly aid in disassembly/reassembly of the TV, as the A/V board is somewhat ‘buried’ under other boards. Please also refer to post # 373 at: avsforum.com/avs-vb/showthread.php?t=647174&page=13 for some ‘pics’ of the information detailed here.

I would call his tail and tell him the problem has come back and he needs to too. He needs to check and see if the proper voltage is at the pins of that IC.

I used your site to look up a problem awhile back and was helped by a guy who went by, Les Price ([email protected]).

I purchased a Sharp LC-26D4U LCD television and after about 16 month, the sound went on the TV. I could not get anything but popping noises out of the speakers. I hooked the TV up to a stereo and the sound worked only while using the stereo speaker from the stereo, still nothing from the TV speakers.
I searched this problem on your web site and saw a posting in which this Les Price ([email protected]) posted a fix. He stated this unit had a chronic problem with the insulator material used on the heat sink on the ic’s on the AV bd. He stated the unit had to be disassembled and the av bd removed. He stated the insulation on the ic 2502 breaks down and must be cleaned off and that a new insulator, part # PSPAZA663WJKZ must be ordered and used as the insulator pad. He stated there was a Sharp Technical bulletin LCDTV-194, which explained the problem and suggested this fix.
I Goggled the suggested part #, PSPAZA663WJKZ finding and ordering the part from www.electronics-storefront.com. I got a copy of the service bulletin, which had pictures and instructions on the repair.
On 25-Jan-09, I disassembled the TV, removing the back, a metal mount under the plastic back, and three circuit boards, locating the heat sink on the back of the AV board. I left the black sticky residue on the heat sink as the service bulletin suggested and installed the new insulator pad as shown on the service bulletin. I put the TV back together and found the TV volume to work again. I could not believe it worked.
Taking the TV apart made me a little nervous. I am not a repairman, however I do like to, “Tinker” with stuff. There were a lot of screws and wires to keep track of and a little tricky to put back together. If I had to do it again, I would either video tape the disassembly to make sure I replaced everything back the way it was, or at least take a few photos while disassembling.
I just wanted to say thanks for your web site and thanks to Les Price for his help. You both saved me some cash.

Unfortunately I can promise you that you CANNOT repair this. Your power and opc lights coming on, but the tv is not coming on. That is a issue within the tv. Give sharp a call and they will have somebody come fix your tv free of charge, if they cant fix it, they will replace it for free. That is the only thing you can do. Sorry bro

I had the exact same problem. It was very frustrating to say the least. As it turned out the AV board went out and it cost $600 at total of $800 including labor, which makes this very expensive to replace. I actually had to think about junking the unit before it was even two years old.

have the cable company set the box to 720p whic is the native resolution of the set.this will help with quick signal adjustment

Hey peter14, I don't have a solution for your problem but I can help you out by buying the TV from you as long as the screen works. write me back [email protected]