20 Most Recent GE Monogram ZISx420DR 42-inch Side by Side Panel Ready Built-In Refrigerator with Dispenser Questions & Answers

Is the noise constant or sporadic?

it must have gotten too cold in the refrigerator what are the settings at and did you change these , did you have a house sitter and did they change things

This sounds like the compressor is not running. Causes for this happening on your model can be caused by defective start relay, run capacitor, defective fan motor and defective motherboard. The part number for the motherboard is WR55X10942The repair is rather complex for most people on your model and I will be glad to go through how to do this if you like. Let me know and I will walk you through the repair, Thanks Sea Breeze

First start by Cleaning Your Condenser. If your condenser is extremely clogged. Clean it and let it run over night. Then check if there is a difference in the morning. If your condenser is clean then disregard. Make sure that you have good air flow into the fresh food(refrigerator) section threw the damper control. Click here to see your damper it is number 426. Another thing to check. Open your freezer and look on the back wall to see if there is defrost frost forming. Sometimes you have to remove the back panel to verify if your coils are clear. If you have a defrost problem starting it will restrict air flow into the refrigerator section. This is the most common problem on your model. If you remove the panel and the coils are frosted and restricting air. You can take a hair dryer and defrost them to get yourself by for a few days. This would either be your defrost termination switch, defrost timer or defrost heater bad. Here is your UNIT. Click Here to contact me.

What is the model number of your unit?

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.


The opening should be at the top probably behind the plastic removable cover.
The problem could be the electronic control if you have one or the mechanical linkages.

my monogram ice maker wont make ice. it is on, the water fills the pan but thats as far as it gets. the area is cold. the hoses appear open. i have cleaned the dust of the compresser. what else can i do before i call the repair man?

Hi,

Here is a tip that I wrote that tells you how to figure out how big your refrigerator and/or your freezer is...New Refrigerator Size or Refrigerator Cubic Feet

Heatman101

the condensate tube is run incorrectly on this model and goes uphill into the area above the refrigerator where there is a condensate pan. This will plug and back up and cause this problem. I have fixed ours several times but it always came back. The last time I bought a new clear plastic tube and reran the condensate out the back of the refrigerator and down through my floor. It's all downhill now and seems to have fixed the problem.

you can use vaseline around the gasket.if that dosent work replace the seals////

The freezer is usually cooled by the compressor, the fridge is then cooled by an evaporator fan motor ($30). If this fan seizes or slows down then the fridge warms up (it sometimes starts squealing before this happens). The fan may spin, but it if goes too slowly, then it would blow enough cool air into the fridge, especially if it is opened quite frequently.

If you think it is the evaporator fan motor:
Check to be sure you can get a replacement fan first, they last about 4 - 5 years. Can get from a parts supplier or electric motor company.
UNPLUG fridge. Located usually in top of freezer behind a vented cover plate. Remove cover, remove screws holding fan in, may have to cut wires. Replace with new motor, make sure the fan pushes air into the freezer area and doesn't spin backward drawing air from the freezer area.

I have this same problem. Now, the freezer will not get cold enough, but still water runs down into the ice bin and just turns into a big solid block of ice. The water is dripping from the top of the freezer compartment. I have disconnected the water coming to the refrig to not allow it to make ice, but still happening. Please post if you have found a solution? Defroster issues?