Hi,
Need model number of your range to answer this question. Is this gas or electric? Is this a freestanding range or cooktop because I only can find information on ranges with this fault code given. All should EEPROM communication error which is a communication error on start up. when the top was damaged was the unit being used? Was water or liquid a factor when this damage happened? A loose wire would be a different error code or fault code like a F2 - E1 or E2, not your code given. I hope this helps, need more information. Thanks I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249
Get yourself a $5 electric socket tester at a place like Lowes or Home Depot and check all of your electric plugs it will tell you if all three wires in the socket are correct, wire wrong or if one is open,