Top 20 Avaya 5400 Series 5410 Phone Questions & Answers

For the extension or for an outside line?

Don't think you can.

Disconnect the phone line cable, batteries too if any. Wait a minute then turn it on again.

how do I change time on my phone?

If this is on an IP 500, then you will need to access manager and change teh user name.

remove the power cable and put it back

Do you have voicemail pro or embedded voicemail? Do you have the right document?

Which phone? You list a 5400 series. That has a mute button on it. Just press the mute button.

What is wrong with it? What phone do you have it plugged into? Your post is under the 5410, which is not supported for use with the EU24. You would need the 5420, as well as a power supply for the EU24.

you have problem with the ROM , you must contact to the company that supply the phone for get service assistance.God bless you

this can be created reading your owner manual or instr. manual read carefully. or download for set up. go to www.retrevo.com or www.fitness.manualsonline.comGod bless you

The phone is in Do Not Disturb, indicated by the N.
The G,means that the phone is in a group.

On that phone press *09 to turn off the DND.

You will need to go into Manager, and adjust teh voicemail timer. By default it is at 15 seconds. Figure 3.5 seconds/ring when figuring out how long you want it to ring before going to vmail.

It is probably in Do NOt Disturb.
If you press the speaker button, you will hear a broken dial tone IF the phone is either in Do not disturb or forwarded somewhere.

*09 turns DND off
*00 turns all forwarding off

If the number matches the CID number, you should get the name as well. But here is the hard part.
IF your system requires you to dial an access code (say 9 to get an outside line) you may have that speed dial number saved as:
913125551212

If so, the incoming caller ID would have to match exactly, meaning CID would need to show 913125551212 in order for this to work.

BUT, caller id probably only shows 13125551212, and as such, wont work.

Talk to the people that set the system up. There is no default, it can be customized and set up any way with any code.

Check to see if you have accidently enabled the "send all calls" feature on your handset. When this feature is enabled, your phone will ring only once and then send the calls directly to voicemail.

Which voicemail do you have? Either embedded or vociemail pro.

Try *17, but you will need to know a voicemail password for the phone as well.

What was changed? The IP address of the phone system or the IP of the voicemail PC?

You just need to go into manager and change the IP of where the voicemail is in the SYSTEM>VOICMAIL tab.

Look in teh "Manager" program. look unders users, than select that user. Go to the "trusted source" tab. Is there a number with an "H" in front of it? (H200 for example)

If so, that phone is lighting up when there is a message in teh hunt group mailbox.