Avaya Definity 6408D Corded Phone - Answered Questions & Fixed issues

You need to go into programming and move the 2 extensions in Manager.Once moved in Manager, at each phone dial *36 to force the change.

To cancel Call Forwarding: Press the Menu button and then the softkey below CFrwd (if available on your display) while on-hook.
or, Press Call Fwd while on-hook.
or, Dial the Call Forward Cancel code #2 while off-hook.
{confirmation tone}

From the phone dial #66xxx (where xxx is the extension) to turn off that phone.
Then dial *66xxx (with the correct extension) to turn on that phone.

Hope this helps.

You activated that feature yourself by hitting *3 you may want to use this when you go on vation so it goes directly to VM. #3 will deactivate this feature.

Check message lamp extension for the station in communication manager
check Voice mail system is sending the message waiting indicator

if all phones also check any trunks to the voicemail system

well.. we use a definity and i use site administration and on the station account its self i have a COR setup to restrict the phone from dialing out. if you want help and have the same system let me know.

Is this an answering machine or a voicemail system on a business phone system?

Look for call forward feature on your phone or ask your vendor to disable send all calls

You have a Definity system, unfortunately, these are very high end systems, and you will need to contact your system administrator as it needs to be changed via the computer that runs your system.

Phone system console. Contact your system admin, as it depends on exactly which system you have.

*3 activates this feature use #3 to take it off from users phone

That is a feature sold by your local telephone company. It cost a few bucks to have it added to your telephone line, then your phone has to have the ability to display caller ID. if your phone does not have that ability, then you can buy a display device that plugs into your line and displays it, It will only display those callers that do not block their lines from being IDed.

You must have accidently hit the HFAns button on. If on your digital display you see a down arrown button on top of HFAns press the gray button on the bottom of HFAns. This will disable the handsfree option. Hope this solves your problem.

It looks like you want to turn on Call Forwarding. If you don't have a call forward button programmed/labeled, then you need to know the FAC (Feature Access Code) to manually turn the feature on. If you don't have the FAC codes, then you need to log into the Avaya Definity to get them. You can find get excellent remote Aaya support @ http://www.avayaurgentsupport.com/ for only $3 a minute.

Hi
Set the time on the PBX or IP office as that is where the clock setting is coming from

ring an internal extension. the number should show up on the screen

its broken may need to get a new phone

if you have a definity pbx. i go in the gui interface on site administration and i just setup autodial next to lines i want. so when the user goes through the menu on the phone and select prog and when they select a line they can input whatever number they want on that line.

you might status the phone to make sure that send all calls somehow is not on. :)

Tray a new phone. Maybe the phone is bad.