20 Most Recent Konica Minolta Bizhub 363 Copier / Printer / Scanner Questions & Answers


MFPB board, but might try having a tech come and reflash the copier operating system software

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Feb 19, 2018


Requires having developer, drum, and cleaning blade already purchased. You will be taking the current cartridge apart and replacing the wore out parts then conducting required test, but before that it will require a drum dry procedure and counters to be cleared.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Dec 25, 2016


Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the TCR procedure/Developer Charge, and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Ensure Drum Dry is run first, Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN TCR Developer Charge. Make sure the fax line and Ethernet cable is removed can't print anything until the TCR is run. Or you will start all over again with new developer and a new drum.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Apr 24, 2016


open the 1st draw check for paper behind the draw THEN REMOVE THE PAPER ON THE LEFT SIDE OF THE DRAW NOT A STORAGE AREA ITS FOR 11 x 17 PAPER!!!!! if the code comes back burn out the motor or worse damage the control board and the motor get a tech out to look at it.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jan 10, 2016


Recommend you have a tech come and look at it

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on May 30, 2015


go to this web site down load the manual


Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on May 26, 2015


Default password is 12345678 or 1234567812345678,Go to admin Setting punch in current password. then Security settings to change the password.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jan 05, 2015


if replaced the cartridge ,The problem is something else.but u refilling the toner, maybe the chip set on the cartridge is gone.

Konica Minolta... | Answered on Jan 05, 2014


Contact Konica Minolta directly to inquire.

Konica Minolta... | Answered on May 08, 2019


Check the drum and developer

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on May 07, 2019


Do you have a print controller IC 409 with this machine need to know prior to continuing to trouble shoot.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on May 07, 2019


Ram is located on the main body panel where is located the HDD.

Konica Minolta... | Answered on May 01, 2019


Have problem with the control board and image control boards

Konica Minolta... | Answered on Apr 28, 2019

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