20 Most Recent Dell Photo 964 All-In-One InkJet Printer Questions & Answers


This sounds like a problem I've had with a Lexmark scanner. It turned out that there was a switch on the bottom of the scanner that would lock the mechanism in place for shipping. Do you see anything similar on this unit, or am I barking up the wrong tree?

Dell Photo 964... | Answered on Oct 11, 2019


In short you cannot this is an LCD failure and printer these day dont get fixed. Try www.fixyourownprinter,com to see anything better turns up

Dell Photo 964... | Answered on Oct 11, 2018


You might need to speak to Dell or a specialist repair shop.

Until then, please, if wasting paper is the 'only' problem why not just start if up with a piece of waste paper in the feed?

Come to that, why not leave it switched on? Of course that will waste a bit of power but that's not likely to cost more than the power or the ink it wastes on testing itself every time it's switched on...

Dell Photo 964... | Answered on Nov 29, 2017


Not sure if this helps, but you should first try to tell the system to delete or cancel all print packages. What is typically happening is that there is a problem with the first item in the queue, and all the others behind it or listed below it won't print eighter - by deleting the troublesome print, it may take time but it should clear - HP would often do that, but totally shutting down cold was the only way to clear the queue. When both the PC and printer did a cold boot, then the queue would be clear. If not then maybe check with the manu of your printer for their advice

Dell Photo 964... | Answered on Nov 06, 2017


Do you have the fax set to the proper setting? Check that and verify.

Dell Photo 964... | Answered on Jul 13, 2017


Could be a driver issue. Try reinstalling printer driver and see what happens. Also do a hard restart on printer.

Dell Photo 964... | Answered on Jun 23, 2017


Hi , I can help installing the driver and fixing the printer issue for you , I can take remote access of your system and fix issue for you, one time charges USD 25; pay only if issue is resolved.
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Dell Photo 964... | Answered on Jun 20, 2017


I rebooted the computer and that fixed it.  Duh.

Dell Photo 964... | Answered on Jun 01, 2016


reload the software /drivers

Dell Photo 964... | Answered on Oct 30, 2015


iN YOUR MAINIANCE THER SHOULD BE AN OPTION TO ALINE Cartridges
Terry

Dell Photo 964... | Answered on Mar 03, 2015


What piece is that?

check out the manual
Product Support Dell US

take photo of it, add an image and maybe we can determine where it came from or if it can be replaced.

Dell Photo 964... | Answered on May 15, 2014

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