Hello,
Thanks for usig FixYa.
If the mixer is under a year old and you have a receipt, send
everything in,beaters, bowls, book, etc, to Authorized Appliance center near you and you will receive a brand new
replacement or upgrade free of charge. Make sure you have your
Name,address & phone number with the unit.
You can visit the Sunbeam support site
here. Sunbeam SupportI hope this helps. Thanks and have a wonderful day.
- HotRatchet