Will not spin just
ND - no drain. Mine JUST DID THAT an hour ago. Wouldn't unlock the door, wouldn't drain, it just hummed. I'm saving money for a trip to florida in two weeks, and I saw our family vacation going down in flames in a hurry. So, I read up, and got brave.
Have a mop and shop vac on hand and ready.
I unplugged it, then removed the access panel on back - two screws, phillips head.
You'll see a grey drain hose connected to a pump, and from the pump to the washer itself, a black hose. Both should have spring clamps on them. Just pinch and voila, they get loose, slide them aside and pull each hose, look for obstructions. Here's why you need the shop vac. All the water in the washer will come out those hoses.
Mine had no obstructions anywhere in either hose. So, I hooked the hoses back up, and tried again. The pump those hoses are hooked to just kept clicking, no drain.
I decided to get crazy and pulled the pump out since it sounded just like when something gets hung in our pool pump's impeller.
There are three bolts there. They take a 1/2" socket. There is a set of wires that plug into it. Unplug those, be careful not to let the end flop down into any water that gushed out earlier.
Still saw no obstructions, and so, I took the pump apart. Three phillips head screws are all that hold the two halves together.
When the pump came apart, out falls a grey Lego block. One of those really flat ones. It was chewed up and roughed up by the impeller. That was what had it hung up.
So. If you've gone so far as to have to take the pump apart, and hopefully found whatever is hung in it, just follow the directions in reverse and put it back together. Once all together and plugged back in (be sure you're not standing in water when you plug it in by the way!) you may want to run the load (or the empty washer if you've pulled all the soggy clothes out) on a rinse and spin only cycle, just to make sure it works.
If it doesn't? It may be time to call a service guy in.