20 Most Recent Maytag Neptune FAV6800AW Top Load Washer - Page 7 Questions & Answers

Could be a stuck timer.

This is a Clutch issue could be a easy fix if the Tub Seal is not the root cause.

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "DC and UC" unbalance error codes. Good luck..............DH1200s

You will need to replace the control board in the console but you will have to buy the whole console. Here is the part to order.

The Service Manual for reference. Sears Parts Direct for reference.
I have tried to work with a few folks on this issue never received feed back to resolution see this post. I feel the issue is caused by one of three possible issues.

A stuck key issue/defective Spin Cycle key making constant contact forcing the Key/LED to cycle thru the Spin Cycle settings. Under normal conditions if you press and hold the Spin Select key it will cycle thru the settings, yours has a mind of its own (defective issue).

A false signal from the Control Board for the Spin Cycle.

A corrosion path issue at the Membrane Pad ribbon cable socket connection between pins 5 and 4. See page 20 of the SM button functionality “Spin” key.

Try to verify that the spin cycle membrane key is not stuck/defective signaling the Control Board to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point. See the Service Manual page 15, I have modified the process to make it a bit more understandable at least for me. Make sure the two digit display is not On or Lite.
Press the off button first so there is nothing displayed in the Two Digit display of your FAV6800AW.

Now Enter / Exit Service Mode

To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. While in Service Mode, pressing the Presoak key will start a membrane switch check that verifies switch operation.

All the LEDs (except Presoak ) can be toggled or slewed by pressing the key associated with the LED or set of LEDs. Do not press the Presoak again during this test.

Press each key once and only once including the Signal Key the on side and the off side, also the UP and Down Arrow key of the LED display. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed (more like PA will be displayed for only a few seconds on my FAV6800AW). Following 10 seconds of inactivity at any point, this test will exit without any display. Let us know the results.

See my additional comment this board has message limit issues.

I have replaced my right lid lock twice and the second one just went bad. The left one does not matter, only the right one tells the washer the lid is locked. I think the bleach cup is the problem, bleach corodes the metal contacts in the lock. Try removing the plug and cleaning the contacts. I am going to bypass this lock I am not buying any more parts for this unit!
People have reported replacing this lock several times in unser two years.

lr means the motor has a Locked Rotor.

What code is displayed?

Any error code associated with fail to Spin?

Is this a FAV6800A LED console model or a FAV9800A LCD console model?

Like one of these?

Evidently the "OP" code indicates the lid is "open". Solution in my case: I had to replace a wire on the lid switch that a
had rusted and no longer connected to the switch resister.

There is a magnet in the left, front corner of the plastic lid insert. When the lid is closed, this magnet sets on top of the tan colored plastic pad on the left front top of the base washer unit. When the lid is closed, the magnet activates two, small metal rods on each end of a resister within the white. You have to pop up the top of the washer base to gain access to the switch, Good luck,

Code OP means lid is open. If it really isn't, then the problem is with the switch that sense whether the lid is shut or not. Could be bad switch or bad connection.

Go here Neptune TL Washer FAV6800AWW

read the 7th post down ""issues related to the Left Hand Lid Lock for FAV6800A or FAV9800A machines.""

Hi Ktraysby posted date 1/5/09

This model “FAV6800AW” is famous for DC/UC codes related to dry clutch needle bearings. This could be the problem. If you are handy and want to trouble shoot this issue get the service repair manual at

http://www.servicematters.com/maytag_library/docs/16022808.pdf

I found this manual link on this forum.  You can force the drain pump on to emptying the tube with this procedure posted by another member at a repair forum not sure which one. This process is in the repair manual under “”Board Output Test and perform Drain Pump test.””.  

“One other thing I learned for those of you who don’t want to bail out the water in the tub. If you want to have the machine drain the excess water without bailing this should work. Turn the machine off and make sure the "locked door" light goes off. Then hold the "Spin" and "Enviro Plus" buttons at the same time for 3 seconds. "00" should then show up on the display. Then hit the "Delicate" button, then the “Pre-soak” button. This should activate the pump and get all the water out. Once the water is out hit the off button. You then may want to try the Spin cycle alone. These directions can be found on the Troubleshooting Manual found folded up behind the rear panel of the machine where the main electrical circuit board is located.”

This machine is repairable if you have basic mech/electrical skill sets. This was my issue I have posted many times on this forum.  

“”I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove the clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found a link on this site, good luck!””