Top 20 Canon Pixma MP500 All-In-One InkJet Printer Questions & Answers

See Craig Gillette's answer from Feb21,2010. That's your problem too.

There is an issue with the purge unit inside the printer. If you are under warranty you are in luck, but first ask yourself how old is the printer and is it worth fixing and if not get a new one.

Hello do You have a program CD Record, then pu it in Your computer and then trhy to download a scaners software.

Check all wires and connections. If u confirm power reaching the innards of unit then there is an issue with the power supply of printer.

MY MP500 ALSO SAYS WRONG PRINT HEAD AND I'VE BEEN USING THIS PRINT HEAD FOR SEVERAL YEARS. AFTER TRYING MANY THINGS I DID REMOVE THE PRINT HEAD (WHICH IS VERY EASY) AND FLUSHED IT OUT GOOD WITH WARM WATER BUT WHEN REINSTALLED IT WAS THE SAME.

Call canon tech support for any of issue in printer you can them directly here is the number (877-690-9305)

probably an ink cartridge problem..Try executing nozzle check on the maintenance tab on printer and faxes then check the results if it prints properly. if there is still a problem deep cleaning is recommended and if it doesn't work then its the time to replace both black and color ink cartridges.

change the cartridge and it will be okay

Do you have the printer drivers installed on the originating device? have you connected it to your network?

With wireless printers you generally don't need to share them through windows. There should be a driver that you install on each device that will help you setup the wireless printer. Another common issue with most printers on a home network is that they get assigned a dhcp provided IP address and of the lease expires and gets consumed by another device then all your print jobs will end up going to the other device. It's sort of like the printers rental agreement comes to an end and has to move house but hasn't updated its address details. To fix this you setup a reservation on your router or set a manual IP address in the printer settings (just make sure the manually entered address doesn't get used by dhcp so male or serving high. E.g. 192.168.0.123). I know canon found a way around this by using a unique DNS name along with a network update tool so it didn't matter of the printer got a new address, not sure about HP though. Good luck

These are the manual's instructions for fixing this problem: 1. Press the Setup button, then wait for about 5 seconds. 2. Press the right-arrow button once, then press the OK button. 3. Press the right-arrow button twice, then press the OK button. 4. Press the right-arrow button repeatedly to select the rightmost menu. 5. Press the LEFT-arrow button once, then press the OK button. 6. Use the left- or right-arrow button to select the desired language for the LCD, then press the OK button. 7. The desired language is displayed on the LCD. 8. Press the Stop button. Hope It's resolve all Your Printer Problem, Or Still having Problem Then follow Us For Canon Printer Support

do you have the printer drivers installed on the originating device? have you connected it to your network?

(1) Open the printer and wait for the carriage to slide over (2) Remove the ink cartridges from the print head. (3) Use cotton swabs dipped in hot water or isopropyl alcohol to thoroughly clean the print head and each ink cartridge. (4) Repeat this until there is no ink residue coming off on the cotton swab. (5) Once finished, allow to dry and replace the cartridges (6) Try to print something now If that does not work, then you need to try soaking the print head. In this case: (1) Remove the print head from the printer (2) Soak it in hot water for an hour or so (3) Remove it, let it dry completely (4) Replace the print head and cartridges and test it

If you don't have a bad switch, you might not be pushing the paper in all the way. If you're loading 8.5x11", the edge of the paper should be sticking out only about .25" from the tray. Be sure the paper guides are snug against both sides of the paper, too; if the paper is off-center it might be missing the switch.

I got it to work by removing printer from the print/fax menu adn then adding it again.In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Epson Printer Support Canon Printer Support

check and make sure the inks are in the correct slots

what message?

You did not specify what, if anything, happened before it stopped working but, from the sound of things, a voltage spike may have tripped an internal breaker. Try unplugging it from the wall for an hour or so - it is important that the machine receive NO power at all - to let the breaker reset, then plug it in and try again. As for opening it up, I don't know; mine is a Pixma MG3500.

Due to the fact that no error messages appear and the print job reaches the printer, I believe that the formatter board is faulty. If this is the case ( and it is 90% of the time ) the most economical thing to do is purchase another printer.