Jabra BT500 Wireless Headset - Answered Questions & Fixed issues

I would also like to know if you find a fix for this problem. I have the BT500 and it will also not turn on.

change the Batt

0000 (4 zeros)

Hi,
1. Turn headset off. Press and hold until solid light comes on.
2. Activate Bluetooth on your phone.
3. Search for Bluetooth devices and select Jabra BT500.
4. Press ‘OK’ on the phone ,If the phone asks for a PIN then confirm with PIN code 0000 (4 zeros)


Thank You

you have to hold for three seconds If you need further help, reach me via phone at https://www.6ya.com/expert/scott_541ceb86d69e7743

Here is what you do, first get yor headset, hold it up in the air, then grad a hammer and smash it, that should do it.... Hope this was helpful

When powered up and in "talk" mode (during a call) hold the volume up and down "bumps" simultaneously. This engages/disengages the headset's mute function.... Hope this helps...

I have the same problem. it's due to a faulty pover-cell inside the headset. i have also read that the charger can be inserted the wrong way, this would in turn kill the battery by giving it a reverse charge.(not sure about that) as i tried this after finding the unit defective and it will only plug in one way.. the only suggestion that i can give is contact Jabra directly. iv'e read that they will replace any headset in this range for free, here is the address for their site. http://www.jabra.com/Sites/Jabra/UK-UK/pages/Contact.aspx Hope this helps.

When you pair the bluetooth headset default passkey (PIN) should be used as "0000" (4 zeros). for further info you can check the user manual as I attached the link below
http://www.jabra.com/sites/Jabra/GNimages/Products/WirelessHeadset/BT500/Documents/UM/BT500_UM_NA_EN_480.pdf

Good Luck

Any error msg on fone???
Please explain in more detail the issue.

no answer

I have the same problem. The lights are on, it's paired, and my caller can hear me. but I cannot hear the beep from pressing buttons on the jabra, nor can I hear anything from the phone.

yeah charge it for 14 hours......and then hold the pair and call at the same time... then repeat the pairing process

if you use phone without headset do you hear beeping?

I had a very similar problem. Your headset is most likely defective. Call Jabra at Jabra.com and they'll replace it for you if you still have the receipt where you bought it from.

Sounds dumb, but have you tried turning your phone off and back on? My Motorola was doing the same thing, exchanged it 2 times before the service tech was in the store & told me what to do.

If you can try a different charger, try that. try charging with USB cable if not. Try your charger on another headset if you can. I think the charger is the problem. If no change every way, here is the link to the user manual if you need it; http://www.jabra.com/Sites/Jabra/NA-US/pages/SupportProduct.aspx?productid=3c063d26-e62b-4b4d-9613-c10134a79cf3 Page 7 has the toll-free tech helpline which is probably worth a check in case they have any ideas before opening it up. If still no luck, and you want to open it up, first thing to look for is the battery. check any connectors are on properly. try charging for a while and see if battery gets warm/hot/no change. See if there are any technical specifications or part numbers written on the battery and I can get more info to see if it can be checked and if it is worth replacing. If you have any trouble identifying the battery, try posting back a photo of the inside and we will see what we can do. Hope this helps :)

the pin number is 0000, press and hold button until the light stays on to pair with your phone.

It is a known issue. Disable it and use a USB Bluetooth dongle. https://www.google.com/search?q=omen+desktop+computer+bluetooth+module ..

See the video. Getting them open without breaking the locking tabs is the hard part. You need good Spudger skills. https://www.google.com/search?q=jabra+talk+15+battery+replacement ..