20 Most Recent Kodak EASYSHARE Plus Series 3 Thermal Photo Printer Questions & Answers

throw out your printer and buy another brand. if you call18002356325 the call goes to manila and chances are you will be talking to some one who only speaks partial english and knows nothing about kodak products but will read to you from these internet instuctions that you just read !!! kodak has become a very anti-american company in so many ways!!!

The print head must be in the up position to remove the cartridge. If you cannot get it to do this by pushing buttons or unplugging the unit, you can do it by turning a gear inside the unit. This requires partial disassembly of the unit.

First remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. You do not need to disconnect the fan wires.

The print head heat sink and carrier frame are now visible (large aluminum piece in the center). The gears and stepper motors are on the side opposite from the green cartridge release button. The gears near the front operate the paper feed mechanism. The gears in the back move the print head. By turning the large white plastic gear farthest toward the side and rear (driven by a stepper motor), the print head will move up and down. The gear should turn easily by pushing on the teeth with a small screwdriver. If it starts tuning harder, it is probably at the end of its travel. Turn the gear until the print head is up far enough to release the cartridge. There is a tab on the print head frame just above the green release button on the inside of the unit. When the print head is up, there is a space between the tab and the green button allowing the button to be released.

If you need more visibility, the entire printer frame can be removed from the plastic outer shell by removing 3 screws on the bottom of the unit. Note the position of the loose plastic piece in the front of the unit (for reassembly). It has a small tab that keeps the front door closed. You can leave the print head in the up position when reassembling the unit. It will automatically reposition when the unit is plugged in. Don't forget to put in a cartridge before plugging in.

Did you put the camera on top of the docking station?

Here are the steps:

1.Remove the power cable from the printer.
2.Remove the paper tray from the printer.

3.Verify that the paper you're using has KODAK XTRALIFE Paper
4. Insert the paper tray into the printer.
5. Open the color cartridge door, then remove the color cartridge.
6.Install the color cartridge, and verify that it is fully engaged.
7.Close the color cartridge door.
8.Connect the power cable to the printer.
Wait for the printer to initialize (the paper may eject automatically).

If issue persist, call 1.800.235.6325 for repair.

The problem is most likely a broken plastic lever on the end of the shaft that moves the print head. The plastic lever is keyed to the shaft by a flat on the shaft. The plastic has a tendency to split at the edge of the flat, resulting in the lever slipping on the shaft. This in turn results in one side of the print head not contacting the paper with sufficient pressure. The other end of the shaft has a thick plastic sector gear which is much less likely to break.

I fixed mine by making a clamp from a metal spacer (made from split tube about 1/8 inch long) and force fitting it over the part of the plastic lever that fits on the metal shaft (on the end towards the inside of the unit). There is just enough clearance to do this without hitting the print head frame.

To remove the plastic lever, first remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. Finally, disengage tab on plastic retainer on end of metal shaft, rotate tab straight up and lift shaft up and to the side (may require a little wiggling). The plastic lever slides off the metal shaft.

Hi Cort,Is there any paper error on the printer?Is the paper light on?If so,please clear the paper error before attempting to remove the color cartridge!The cartridge may have locked into place because of the paper error.If its flashing red,it means the cartridge is not full seated.You may have to push it until it clicks into place. Make sure the paper light is off before proceeding.

• Open the cartridge door,push up on the green lever and then slide the cartridge out.

Hope this helps.Thanks!Please rate this answer.

Hello, Henry.

After you have taken a picture with your C360, placing it on the printer dock and pressing "Print", does the copy screen appear. ? If not, any error messages ?

Has it ever worked and you are now experiencing a problem ?

Have you tried the dock with other cameras successfully ?

Thanks.

The printer may be runnung out of ink or requires alligment adjustments to fit into the printing paper. select portrait or landscape printign formats to fit pictures. esle, attempt to print small size pictures instead.

you might be printing outside of the defined border?

what prgrm are you using to print?

Hi there, you should try to uninstall the drivers and reinstall them again , after doing that you should restart the printer and then do a test by try printing a page to see the results this should solve the problem. I f you do not have the printer CD you can go to http://www.kodak.com/global/en/service/products/ekn031238.jhtml?pq-path=10/9652/9653/7746 choose your model and download the drivers .

I can see the page in excel with data i want to print but when i want to see the print preview or print the page, i am unbale to access the page. some fixed pages crops up for print preview or on printing the page

Most of these issues are caused by drivers in the computer that are not agreeing with the pritner.

I would doubt its something hardware as its prting half.

it also could be a setting.


let me know

Thanks please do leave ratings and feedback Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Call a Kodak shop and ask what causes that problem and how to eliminate it. It's probably a setting you need to change.
Jim Hart

Uninstall the software.
Download the _free_ "GIMP" (Graphical Image Manipulation Program) from www.gimp.org

Dirty rollers? I had the same problem and think the rollers are no longer sticky enough to pick up the paper due to a coating of dust... maybe cleaning the rollers would work?