A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.
The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:
A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
Hi Alan I think it is the cartridge that is causing your issue but I cant promise that it is.I can tell you from many years experience it very rarely is an issue with the printer breaking it is 99% of the time inferior consumables causing printers to fail, and sometimes wrecking printers so even when the customer does use good consumables it is too late and the damage is done, but we can't be sure of anything unless we start with basics and get 100% brand new Original Equipment Manufacturers carts (OEM) and stick them in. (no I don't work for Lexmark;)
Here a link to your Manual
And links to the instructions for your error that I guess you have already read tooanswer in comments having trouble posting
A quick fix for most communication errors can be
achieved by resetting the printer and/or rebooting the PC. Simply disconnect
the printer from your computer. Reboot your pc. Unplug and re-plug the printer
into the power source to reset it. When the printer turns on, reconnect it to
your computer. Then try to print again once the computer fully recognizes the
USB connection.
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers
and Faxes.
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB
connection. To check, go to Control Panel > Printers and Faxes. If you see a
new Lexmark print object in the list, then try to print a document again to
verify that the problem is fixed.
You may also try to update your printer driver by
visiting the Lexmark website at http://bit.ly/eO4Y77. Select your operating system, download and
execute the file.
A
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
If
that doesn't help, try the steps below:
1.
Disconnect the printer from your computer.
2.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
seconds).
2.
On your computer, go to Control Panel > Printers and Faxes.
3.
Delete the Lexmark print object.
4.
Reboot your pc.
5.
When your pc turns on, reconnect the printer.
6.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list, then try to print again.
You
may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/eO4Y77.
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
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