20 Most Recent Lexmark X2350 All-In-One InkJet Printer - Page 2 Questions & Answers

If you are on Windows 7, go into "regedit" and navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\LexmarkInkjet\IjPrtSettings\OFN1" and then delete the following two keys:

CustomerConnectInstallTime
InstallTime

You can also manually do this in Vista, just its under "HKLM\SOFTWARE\LexmarkInkjet\IjPrtSettings\OFN1".

Please post more details, and I'll see if I can help you. Is this a printer you just started using, or is it one you've been using for awhile, and your computer suddenly isn't recognizing it?

One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle with one rubber roller on each side. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.
To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Locate the pick roller and clean the rubber wheels on the left and right with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust or ink build up, reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:
1. Press the "Power" button to turn the printer power off.
2. Press and hold the "Copy" button.
3. Press the "Power" button one time and release it(keep holding the copy button).
4. Let go of the "Copy" button after the power LED flashes once.
5. The self-test will produce 1 page. The test is not continuous.
The self-test should print out a set of black and color bars.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

You don't actually need a cd to install the X2350. You can go to Lexmark's website in the support section and download the latest drivers and software needed for installation. The easiest way is to do a search for the X2350 in the search bar in the support section. Then it will ask which operating system you use. Select the operating system you use, and then it will list the downloads available based on your system. Download that to a place where you can find it on your computer (example: Desktop or My Documents). Once the download finishes, make sure your printer is powered on and the USB cable is plugged in. Then find the file you downloaded, double click on it, and the setup process will begin. This will install all of the necessary drivers and software so you can use the printer. Note: If it's the first time you've used the printer and connect it to the computer using the USB cable, then Windows will automatically try and find the drivers for you. I recommend cancelling this process and just using the drivers/setup that you downloaded from Lexmark's website.

You may refer to this article http://bit.ly/RGx7VV .

Try to uninstall your existing printer driver first before installing the new driver. If that doesn't help, please contact Lexmark Technical Support Center for further assistance.

Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.

If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

1. On your computer, go to Start menu.
2. Go to Programs.
3. Go to Lexmark 2600 Series folder.
4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

After printing the test page, try to print a document again to verify that the problem is fixed.

Please visit the Lexmark website to download and install the Lexmark X2350 Printer Driver on your Mac system. The driver says it's for Mac 10.7, however, it also works on 10.6. Simply follow the instructions on your computer screen to complete the installation.

Google Cloud Print works with all printers I've tried. Good solution for those printers with no Mac drivers

Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from the ink that is specially formulated by Lexmark and these type of cartridges often result to poor print quality and/or may cause damage to the printer itself. Reliability of these type of cartridges is very poor.It is highly recommended to use genuine Lexmark cartridges for the most optimal output experience. Lexmark printers work best with genuine supplies.

Hi,Ive had this problem a few times with the 2300 series theres no easy answer to it if your getting an unsupported cartridge message or cartridge not recognised you either have an empty or a faulty cartridge,or a damaged contact on the printers ribbon where the cartridge mates to the printer.Bill.

If you are encountering power problems with your printer, please go through the following checklist:

• Make sure the power cord is plugged in securely and directly to the power outlet. Power surge protectors can draw power away from the printer.
• Disconnect the power cord from the power outlet and the back of the printer and then reconnect it.
• Check the power supply box (if there is one) to see if it is warm or cold, as there could be a defective power supply issue.
• If there is access to a voltmeter, test the power supply to ensure that it registering the correct amount of voltage (most Lexmark printers have a 30Volt output).
• Make sure the correct power supply is connected to the printer.

For the problem where the cartridge carrier "slides back and forth", it could be due to the cartridges or the encoder strip (transparent strip seated behind the cartridge carrier) has gotten loose from its position. Please follow the steps below to identify and fix the problem:

1. Open the printer cover and remove the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then slide the carrier to the center for the loading position.
2. Check the encoder strip and make sure it is secured in its place.
3. Close the printer cover.
4. Re-brick your printer. Pull out the power supply (black box where the power cord is plugged in at the back of the printer) and put it back after 30 seconds.
5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
6. If no error appears, reinsert the other cartridge. Close the printer cover.
7. Replace whichever cartridge is causing the error to appear with a new cartridge.
8. If no error appears, try to print a document again to verify that the problem is fixed.

Make sure that your default email program is correctly set on your computer.A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

1. Disconnect the USB cable connecting the printer from your computer.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot computer.
5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
6. When the printer turns on, reconnect it to the computer.
7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to scan a document to verify that the problem is fixed.

Please visit the Lexmark website to download and install the Lexmark X2350 Printer Driver on your computer. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation. Then try to print a document to verify that the printer is properly installed.

Try to re-install the printer driver on your computer. Before you install the new driver, make sure to uninstall the existing X2350 printer driver first. On your computer, go to Start menu > Programs > Lexmark X2300 Series folder > Tools > Uninstall. Reboot your pc when prompted.

When your computer turns on, visit the Lexmark website to download and install the Lexmark X2350 Printer Driver on your computer. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation. Try to print a document again to verify that the printer is properly installed.

Make sure that you are pressing the Scan button and not the Copy button on the printer operator panel.
Try to re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

Try to update your printer software. Please visit the Lexmark website to download and install the Lexmark X2350 printer driver on your computer. Select your operating system > download > execute the file.