Top 20 Logitech Cordless Mouse Questions & Answers

Reboot the computer. If that doesn't work. Turn the computer off. Remove the dongle. Turn on the computer. Insert the dongle. Wait until the computer finds and install it.

given that the microgear function is a very tight mechanism, it is probably a small alignment issue. I would open it back up and check the push button seating and the connecting parts inside where it 'flips the switch'. I'm not sure if it is mechanical or digital; it feels mechanical. if so, it is very sensitive to that alignment. if digital, governed by a micro-switch on the circuit board, then check the board for any damage done during the cleaning of trash in the edges of the micro-switch socket preventing it from operating.

I would suspect the mouse is the problem.

I would first suggest changing the battery on the mouse. As this is the easiest way to start even if battery new it could be a faulty one it happens. Regards Craig

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Are you using a rechargeable battery for your mouse? simply try to use non-rechargeable if it does

try to plug it into another USB port, then let the system read the device for a while (around 10 mins). if still not working, you can test your new VX mouse into different laptop just to make sure it is not defective,.

reinstall the driver for the mouse from the mouse manufacturer web page

Yes. Get another mouse on eBay.

The new receiver may have been made for just a wireless mouse, not a mouse and keyboard. If so, you probably won't get it to work.

Without knowing how long you have been using the mouse it's hard to say. But, my first guess would be that it is time to change the battery. Rechargeable batteries don't last forever.

Try this out. http://support.logitech.com/en_us/software/unifying As long as both receivers have that "unifying" logo you should be able to use that.

Are there other wireless devices nearby that could be interfering with the signal? Is there a button on the USB dongle and the mouse that can be pressed so the two receivers can locate each other?

Try a wired mouse or another USB device to see if the USB port has been damaged. Try a USB phone charger cable to see if there is power from the USB port. If the USB port is working for other devices then try your wireless stick on another PC.

Hi, Firstly, what browser you use has nothing to do with mouse operation. Also, if it is a cordless mouse then there is no cable connection. Secondly, there were always problems with mouse operations in XP depending on the make of the mouse. Do not (out of frustration) hit the enter key repeatedly, as this may do more harm than good to your computer. Check that the mouse battery is good. Check that the usb connector to the computer is clean. If you have a setup CD for the mouse,try reinstalling it. Yu can if you feel confident go into Device manager and renew or remove the mouse driver and then allow the computer to detect it agian, however unless you know how this may not be the better option. Cheers

A different driver or replace wireless mouse hardware

You will find a greater selection of mice on the internet, every kind in the world. Also it will be delivered to your house.

that's a defective one. contact the provider or buy another one. O try to turn off and restart the laptop. Let's see if it's working again.

You should search for small wireless USB dongle (receiver) and insert it into USB port of your laptop. You bought The dongle with mouse. Sometimes it is placed inside mouse on bottom side. See picture. A mouse driver is usually installed automatically in a while after the dongle is connected to PC. Logitech M310 Silver 1 Wheel USB RF Wireless Mouse Model 910 001675

No you don't :) this is a very basic wireless generic mouse. All you need to know is where is the on/off switch, plug the USB receiver on front panel of your PC, and replace batteries when empty.