Logitech (980366) Wireless Headset - Answered Questions & Fixed issues

Sounds like your video stream is buffering. Not sure that is related to your headset.

Hi, You might want to call the Logitech Customer Care, try on another computer, if the problem persist, then you should get a replacement for hardware failure. This is covered by warranty terms.
Thanks and have a nice day J -

When battery is low, signal will drop until the battery finally dies.

well I know you can buy the battery in them from a third party but Not to sure if its really worth it. I do know there is and issue with these if they sit around for a while and not used it seems like the battery dies even more and then you can not charge it. If you come across not being able to charge it, what I did was take it apart and apply a 1.5 or a AA battery battery to the leads. You will need a multimeter to determine which is negative and positive but what I did was tape some 22 guage wire to the negative and positive ends of a AA battery and apply the positive of the AA to the positive of the battery in the treo and negative to negative. You only need to hold it there for 3-5 secs and then you should be able to charge it.

Start on the Mac side by checking your sound input preferences. Do this by selecting under the apple pull down menu: System Preferences. Then get to the screen where you see all preferences icon's shown and select Sound. Once in the Sound preferences, select Input. Where is says "Select a device for sound input:" It is probably set to USB audio device since that worked for you. Look for Bluetooth Audio Device or similar name for your headset and select it. Speak into the h760 and adjust the input volume, you should see the input level go up when you speak. If not, your H760 bluetooth device is not properly paired. If your device does not show up, back up to the System Preferences page and select Bluetooth and follow instructions there. If that all is working but does not work in Parallels, inspect Parallels for Sound Input options and try to find your bluetooth device. Also check Windows sound input control panel to see that bluetooth is selected. Hope this helps.

is the minijack plug compatable with your mike

if you followed the instructions and doesn't work return to place of purchase for refund or replacement

easier to just replace the cable.

If you do not have the Bluetooth dongle (plugs into a USB port) you should contact Logitech for a replacement. Alternatively you can also look for one second hand via craigslist, ebay, etc.etc.

Did you ever find an answer to this? We have had a couple of agents have this happen to them also just this week. I would like to know if it's the headset or something else.

contact the manufacturer for assistance

I had the exact same problem. Boombox flashing blue, but not rapidly flashing blue. I did two things that seemed to fix it:1: Reset the device by switching it on, then holding both volume up and volume down buttons at the same time for 10 seconds. The blue flashing light will briefly flash quicker to confirm.2: Switch off the boom box3: Switch on using the power button and (very important) immediately press and hold the Bluetooth button. The Bluetooth button needed pressing and holding almost instantaniously after the power button for it to work for me. I had to try several times to get it to work.When you do this successfully, the Bluetooth light starts flashing rapidly and it enters search mode.I nearly threw my speakers away, now it works and connects fine :)

The soft clicking noises could happen for many reasons such as moving your headset around, tapping on any part of the headset or even the wire, but if it's for none of these reasons, then it could be because of a loose wire.

samsung ear speaker not working

The "trident" represents the outline of a speaker. Often, on will have a '+' sign next to it, an the other has a '-'. These, respectively increase and decrease the volume. The one with a cross through it mutes all sound. Pressing it again will restore sound.

Go to heighest building in your city and throw it

Sounds like its a loose connection inside the headset itself. this will happen. It could either be on the plug or in the headphone itself. An from experience its more of a hassly trying to fix it then its worth.

the problem is from the mouthpiece of the headset,since its a newly acquired headset,its better you don't tamper with it techniclly,i will advice you return it to the point of purchase for a replacement,i believe it has a warranty

Hi,

I believe this is a Bluetooth headset, have you tried replacing the batteries? If yes, try to delete the existing Bluetooth connection and try to create/add a new connection. 70% chance it will work, if not, the headsets need to be replaced.

Hope this helps.

I personally owned this item, they were great until an inadvertant accident just slightly extended its coord a few days ago, greatly destroying all sound effects other than music. All you have to do to get yours to play sound out of the headset is go into the control panel option. from there, go to Sound. You will find that there are your speakers and your headset if plugged in. All you have to do is right click the headset icon and choose the option "Set as default device" or something to that nature. To be sure they are working properly, right click the icon again and hit the "Test" button, you should hear two jingles, each coming out of a distinguishable earphone. If you find your programs or internet pages not playing sound through your headset at first, simply close them and re-open them. I had the same problem and am now actively searching for my own 2nd pair to replace my poor broken ones =(. I hope my post helped you solve your problem. =)