20 Most Recent Logitech (980366) Wireless Headset Questions & Answers

Sounds like your video stream is buffering. Not sure that is related to your headset.

Hi, You might want to call the Logitech Customer Care, try on another computer, if the problem persist, then you should get a replacement for hardware failure. This is covered by warranty terms.
Thanks and have a nice day J -

When battery is low, signal will drop until the battery finally dies.

well I know you can buy the battery in them from a third party but Not to sure if its really worth it. I do know there is and issue with these if they sit around for a while and not used it seems like the battery dies even more and then you can not charge it. If you come across not being able to charge it, what I did was take it apart and apply a 1.5 or a AA battery battery to the leads. You will need a multimeter to determine which is negative and positive but what I did was tape some 22 guage wire to the negative and positive ends of a AA battery and apply the positive of the AA to the positive of the battery in the treo and negative to negative. You only need to hold it there for 3-5 secs and then you should be able to charge it.

Start on the Mac side by checking your sound input preferences. Do this by selecting under the apple pull down menu: System Preferences. Then get to the screen where you see all preferences icon's shown and select Sound. Once in the Sound preferences, select Input. Where is says "Select a device for sound input:" It is probably set to USB audio device since that worked for you. Look for Bluetooth Audio Device or similar name for your headset and select it. Speak into the h760 and adjust the input volume, you should see the input level go up when you speak. If not, your H760 bluetooth device is not properly paired. If your device does not show up, back up to the System Preferences page and select Bluetooth and follow instructions there. If that all is working but does not work in Parallels, inspect Parallels for Sound Input options and try to find your bluetooth device. Also check Windows sound input control panel to see that bluetooth is selected. Hope this helps.

is the minijack plug compatable with your mike

if you followed the instructions and doesn't work return to place of purchase for refund or replacement

easier to just replace the cable.

If you do not have the Bluetooth dongle (plugs into a USB port) you should contact Logitech for a replacement. Alternatively you can also look for one second hand via craigslist, ebay, etc.etc.