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Microsoft Wireless Optical Desktop Comfort Edition Questions & Answers
Microsoft wireless keyboard stopped working (mouse still works)
I have been fighting this same problem for about 5 months.
I have the Wireless Optical Desktop 3.0 (Wireless Comfort Keyboard & Wireless Optical Mouse 2.0). Three or four times a week it stops working at random intervals. The driver DLLs simply disappear. I can see this by going to Control Panel -> Keyboard Properties -> Hardware -> Properties -> Driver -> Driver Details. The two dll files are there when it works and the dll files are gone when it stops, gone, no drivers at all. An old PS2 will still work in a pinch.
I wonder if the problem may be caused by my Windows Live OneCare or by a Windows Update that keeps reinstalling itself and failing. Alternatively, could it be that some malware is trying to gain control of the PC?
Reinstalling the software & rebooting fixes the problem --for about a day.
1/12/2013 12:36:18 PM •
Microsoft...
•
Answered
on Jan 12, 2013
My laptop won't read my wireless (but it used to) since i moved
This is sort of general but it just may
help.
Make sure your batteries are in
correctly.
Make sure the transmitter dongle is in
the USB.
Look on the transmitter and the mouse
and keyboard
itself (bottom) for a little tiny
button that says connect
or reconnect. Move the mouse about six
inches away from
the transmitter and press both the
transmitter and the mouse.
That should reestablish the signal
twixt the two.(or three KB)
8/30/2011 9:14:01 PM •
Microsoft...
•
Answered
on Aug 30, 2011
How to clean keyboard - sticky keys
If you're lucky, the coffee did not penetrate into the key membranes. Remove the battery, then try rinsing the affected area with clean water the same way you spilled your coffee. That way the water will go into the same areas. If you try some upside-down-on-an-angle rinse, the water may not get into the sticky areas. Dry immediately using a hair dryer set on low/medium.
Chances are it's ruined, but a few minutes of rinsing and drying might save your keyboard. Not much to lose by trying.
4/9/2011 9:31:54 PM •
Microsoft...
•
Answered
on Apr 09, 2011
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