NorStar M7324 Telephone - Answered Questions & Fixed issues

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Need to connect NT8B60CA SAP to M7324 CAP module

We actually dug up a copy of the SAPS module install card from somewhere on our premises. No further assistance needed. Thx.
3/27/2024 7:36:10 AM • NorStar M7324... • Answered on Mar 27, 2024 • 716 views
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How to stop the hold music from playing through the speaker constantly?

press [Feature] # 86 to turn off Background Music (as Nortel calls it). F86 to turn on F#86 to turn off
10/14/2022 7:24:49 AM • NorStar M7324... • Answered on Oct 14, 2022 • 3,219 views
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How can I replace the old greeting on our office phone?

Make sure you are playing the same greeting number you are recording
4/5/2020 11:38:22 PM • NorStar M7324... • Answered on Apr 05, 2020 • 171 views
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System adds default lady message on to my main outgoing message

In order to help you have to include the make and model number of unit
4/24/2017 3:15:47 AM • NorStar M7324... • Answered on Apr 24, 2017 • 48 views
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When I press memory buttons on one particular telephone in our office they all dial reception. How do I fix this?

PDF]Telephone Features Programming Guide - Avaya Support

https://downloads.avaya.com/css/P8/documents/100142941 AvayaNORTEL NETWORKS is a trademark of Nortel Networks. ... All other trademarks and registered trademarks are the property of their ... One-line and two-line displays . ...Memory buttons . ... Call anomalies for telephones without line buttons . .... Select how you dial your calls . ... Receive a busy signal on an internal call .

Norstar How to program phone how to program voice mail ...

www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_syste...
Nortel Networks Meridian Norstar How to program voice mail phone feature codes ...Modular ICS KSU must be programmed with an M7310 or a M7324 telephone. ... Lift handset, press Voice Call key or press the Feature button, then press 66 2. .... At the LOG: prompt, enter your mailbox#(extension #. and your password all ...

[PDF]N QRTEL NORSTAR

1/18/2016 9:54:30 PM • NorStar M7324... • Answered on Jan 18, 2016 • 225 views
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The phone randomly beeps and displays "Incoming Only", how do I get this to stop?

Good Morning Kim You can find the complete manual for the NorStar M7324 here https://www.broadconnect.ca/resource-centre/user-guides/nortel-phones/M7324-User.pdf Looking through a bit, you may be in an 'outgoing calls barred' state. which you may need to talk to your sys-admin about. See Page 14 of the document. There are also sections about logging in and logging off the phones later on. If your sys-admin has set phones so that they need to be logged into to make calls (perhaps to track long distance charges), then perhaps you are logged out. I hope this helps. Good Luck D
11/19/2015 5:41:15 PM • NorStar M7324... • Answered on Nov 19, 2015 • 99 views
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LINE IS LIT UP LIKE IT IS IN USE BUT NO LINES ARE IN USE. HOW DO I CLEAR THE LINES?

Try unplugging the power and the phone jack for a couple minutes and then reconnect.
9/5/2015 1:08:34 AM • NorStar M7324... • Answered on Sep 05, 2015 • 82 views
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Message notification won't disappear

press #68
3/3/2015 6:28:17 AM • NorStar M7324... • Answered on Mar 03, 2015 • 114 views
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Cancel call forward

to cancel intercom call forward press the call forward key again or feature #4 to cancel a line call forward choose the line and dial *73 or whatever the phone company's cancel call forward code is (may be in phone book)
3/3/2015 6:15:36 AM • NorStar M7324... • Answered on Mar 03, 2015 • 730 views
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Bt faults residential

the M7324 is a digital set, it will not work at home unless you have a system there also
2/11/2015 4:17:07 PM • NorStar M7324... • Answered on Feb 11, 2015 • 43 views
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How do I change pulse to tone dialing?

Are you sure about the phone model number? Tone/pulse is set in the common equipment (KSU) configuration, not the individual set. Press Feature 9*80 to see the system software version.
2/1/2015 5:13:17 PM • NorStar M7324... • Answered on Feb 01, 2015 • 747 views
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One of my incoming calls gets a fax tone. i answer calls for a bunch of different companies and it is just this one line that does it.

1. The line may be wired to a security system or fax. or 2. The IRAD (internal remote answer device) on the system may be answering that line.
12/6/2014 12:50:02 AM • NorStar M7324... • Answered on Dec 06, 2014 • 107 views
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How do I connect the Norstar M7324 telephone to an expansion set?

Your expansion box is a CAP (central answer position) module. I will assume you are using the same jack as before. The line cord, from phone to jack should be 6 conductor (count pins on end). A short line cord runs from back of phone to back of CAP (plugs on CAP are labelled) then the longer cord runs from CAP to the wall jack.
12/6/2014 12:44:18 AM • NorStar M7324... • Answered on Dec 06, 2014 • 213 views
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How to login to mailbox Nortel T7316E

I see the suggestions here are about programming a mailbox. If all you want to do is log in and you have the password, hit feature 981 and put in your password.
11/26/2014 2:18:39 AM • NorStar M7324... • Answered on Nov 26, 2014 • 47 views
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My NORSTAR M7324 Feature 933 is not working. Responds as "Inactive feature". Please help.

Did it ever work in the past? That feature may not be supported on your model of phone or common equipment.
10/6/2014 1:18:35 AM • NorStar M7324... • Answered on Oct 06, 2014 • 115 views
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We have a phone that will not ring with external calls. How do I fix this?

It's a system programming option (via Feature ** CONFIG ) - the lines have to be set to "appear and ring" on that set. Not user set table.
7/31/2014 1:19:15 PM • NorStar M7324... • Answered on Jul 31, 2014 • 155 views
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Currently my phone has 2 extension numbers: "0" for reception (me) and "242" for my colleague who replaced me for awhile. How do I redirect her extension # to her phone and leave mine with my extensio

You need to (or have someone) remove the line appearance of 242 on your phone. Actually your phone should also have a 3-digit number, likely 221, and the system knows that dialling "0" goes to that set. Feature *0 lets you check what all the keys are. If you don't have 3-digit extension, then 243 may actually be yours.
6/24/2014 11:02:16 PM • NorStar M7324... • Answered on Jun 24, 2014 • 63 views
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How do I make one extension on my Norstar M7324 phone system ring?

Hi J, Do you mean how to make it ring when someone calls a specific phone number, or when someone calls the specific extension? If for a phone number, then you need the line to appear and ring on the phone. Let me know which one you're doing.
3/12/2015 10:09:59 PM • NorStar M7324... • Answered on Mar 12, 2015 • 182 views
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How to assign a dn number to M7324

press Feature *0 (button inquiry) then press the intercom key. When a set is installed it automatically gets an intercom #
5/16/2014 2:38:10 AM • NorStar M7324... • Answered on May 16, 2014 • 200 views
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