Top 20 NorStar Startalk Flash 2 Phone Questions & Answers

it may be waiting for you to enter either the user/password or password. I believe exit will be an option available all the time when you are in this feature.

Okay, it sounds like you're using a standard auto attendant greeting setup. Try this: Feature 983 Password: 1020000 (or whatever you have recorded for the password) Select AA Select Greeting Select Greeting again Enter 1 (for Greeting 1) You can hit Play to ensure that you are listening to the correct greeting. If not, select another greeting by enter the number 2 for greeting. Once you have found the greeting that you would like to erase, simply press record and let it record one or two seconds of silence. The greeting will be gone. Press OK to accept the new greeting (silence) and exit the system.

feature 986 , i believe

Try TheseDo F983 -If F983 states PASSWORD then system has defaulted and you have lost ALL programming, call tech/vendor in to re-program.Do F903-If F903 states Fetaure Codes then say OK to all.The system has defaulted and you have lost ALL programming, call tech/vendor in to re-program.Try F903 and say OK to the Codes-Do F9*1 and see what the F codes really are.-Make sure system is properly connected to the KSU.You should be calling in a tech/vendor when you have a system down.

feature #85

Feature 983 with a password of 1020000 this is for 3 digit extensions numbers add or delete 0 between 1 & 2 according to extension length and the last 4 digits is the voice mail password. Choose option AA, then Greeting twice, enter 1 for greeting number most likely day and 2 for night. Also check greetings 3 & 4. Check the soft keys and you will be able to REC - Play - and OK. When finished press the RLS button. Hopefully this is helpful.

If answering live call and is busy signal on the other end then could be a recording from far end....call a tech in.If voice mail message is busy signal it could be same as above or Disconnect Supervsision is not programmed on the lines and with the carrier.....this detects when caller hangs up then system knows to hang up, if does not hangup then you get busy signal.

Make sure the set is not forwarded anywhere.Try F#4 or F#984 to cancel any forwards.

To set the time on the startalk 180: enter feature 984
the display should say log:
enter 1020000 and press ok
display should say <date>
press next if ok or chng if not
display should say enter hhmm:
enter time in 12 hour format
display should say retry am pm
press applicable key
press next then Rls

That means that the voicemail system is no longer recognized by the phone system. Check the lights on the voicemail to see if its still receiving power.If so try unplugging and plugging the voicemail to reboot it. The voicemail can take up to 6 minutes to totally reboot.

At any greeting press ** this should prompt you for mailbox # and password

To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. Once you have entered the password you will see 3 selections you can make .Use the three soft keys under the display and select AA (auto Attendant). Next, press greeting and greeting again. Next, it'll ask for the greeting number your probably working with greeting 1. Press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

To retrieve your voicemail messages remotely, wait for the automated attendant to answer the call then press ** your extension number then #.

Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000. 1020000 if you have 3 digit intercom numbers

You can change the greeting from a prime to an alternate greeting, record the alternate message that the person is on extended leave, then set the mailbox not to accept messages.

Hi please follow these steps to setup your voice mail box How To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK

the startalk takes does not store the time, it takes the time and date from the phone system. to change the time on the phone system try feature **TIME (8463) password CONFIG (266344) from a phone with the 3 soft buttons under the display it does depend on the model and software level as to whether this will work and also presuming nobody has changed the default password

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.
If you have 3 digit intercom #s then the password is 1020000.