20 Most Recent
Questions & Answers
I want to delete an existing greeting message on the autoattendant. How do I do that?
Okay, it sounds like you're using a standard auto attendant greeting setup.
Password: 1020000 (or whatever you have recorded for the password)
Select Greeting again
Enter 1 (for Greeting 1)
You can hit Play to ensure that you are listening to the correct greeting. If not, select another greeting by enter the number 2 for greeting.
Once you have found the greeting that you would like to erase, simply press record and let it record one or two seconds of silence. The greeting will be gone. Press OK to accept the new greeting (silence) and exit the system.
on Jun 16, 2014
How do i record the intial greeting for the aa with a star talk flash
Feature 983 with a password of 1020000 this is for 3 digit extensions numbers add or delete 0 between 1 & 2 according to extension length and the last 4 digits is the voice mail password. Choose option AA, then Greeting twice, enter 1 for greeting number most likely day and 2 for night. Also check greetings 3 & 4. Check the soft keys and you will be able to REC - Play - and OK. When finished press the RLS button. Hopefully this is helpful.
on Feb 09, 2014
Lost VM from Callpilot. All 9** features are now
-If F983 states PASSWORD then system has defaulted and you have lost ALL programming, call tech/vendor in to re-program.
-If F903 states Fetaure Codes then say OK to all.
The system has defaulted and you have lost ALL programming, call tech/vendor in to re-program.
Try F903 and say OK to the Codes
-Do F9*1 and see what the F codes really are.
-Make sure system is properly connected to the KSU.
You should be calling in a tech/vendor when you have a system down.
on Oct 17, 2013
When we press feature 981 the message reads
That means that the voicemail system is no longer recognized by the phone system. Check the lights on the voicemail to see if its still receiving power.If so try unplugging and plugging the voicemail to reboot it. The voicemail can take up to 6 minutes to totally reboot.
on Jan 28, 2013
Star talk flash password lost!
to reset the administrator pasword enter feature 985 press 9 at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000.
to enter administrator programming enter feature 983 at the log prompt enter 1020000 and ok
on Dec 14, 2011
How do you change the time on the NorstarTalk 180?
To set the time on the startalk 180:
enter feature 984
the display should say log:
enter 1020000 and press ok
display should say <date>
press next if ok or chng if not
display should say enter hhmm:
enter time in 12 hour format
display should say retry am pm
press applicable key
press next then Rls
on Feb 04, 2011
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