20 Most Recent NorStar Startalk Flash 2 Phone Questions & Answers


Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.

NorStar Startalk... | Answered on Jun 11, 2015


it may be waiting for you to enter either the user/password or password. I believe exit will be an option available all the time when you are in this feature.

NorStar Startalk... | Answered on Feb 11, 2015


Okay, it sounds like you're using a standard auto attendant greeting setup.
Try this:
Feature 983
Password: 1020000 (or whatever you have recorded for the password)
Select AA
Select Greeting
Select Greeting again
Enter 1 (for Greeting 1)
You can hit Play to ensure that you are listening to the correct greeting. If not, select another greeting by enter the number 2 for greeting.
Once you have found the greeting that you would like to erase, simply press record and let it record one or two seconds of silence. The greeting will be gone. Press OK to accept the new greeting (silence) and exit the system.

NorStar Startalk... | Answered on Jun 16, 2014


Feature 983 with a password of 1020000 this is for 3 digit extensions numbers add or delete 0 between 1 & 2 according to extension length and the last 4 digits is the voice mail password. Choose option AA, then Greeting twice, enter 1 for greeting number most likely day and 2 for night. Also check greetings 3 & 4. Check the soft keys and you will be able to REC - Play - and OK. When finished press the RLS button. Hopefully this is helpful.

NorStar Startalk... | Answered on Feb 09, 2014


feature #85

NorStar Startalk... | Answered on Oct 24, 2013


Try These

Do F983
-If F983 states PASSWORD then system has defaulted and you have lost ALL programming, call tech/vendor in to re-program.

Do F903
-If F903 states Fetaure Codes then say OK to all.
The system has defaulted and you have lost ALL programming, call tech/vendor in to re-program.
Try F903 and say OK to the Codes

-Do F9*1 and see what the F codes really are.

-Make sure system is properly connected to the KSU.

You should be calling in a tech/vendor when you have a system down.

NorStar Startalk... | Answered on Oct 17, 2013


That means that the voicemail system is no longer recognized by the phone system. Check the lights on the voicemail to see if its still receiving power.If so try unplugging and plugging the voicemail to reboot it. The voicemail can take up to 6 minutes to totally reboot.

NorStar Startalk... | Answered on Jan 28, 2013


If answering live call and is busy signal on the other end then could be a recording from far end....call a tech in.

If voice mail message is busy signal it could be same as above or Disconnect Supervsision is not programmed on the lines and with the carrier.....this detects when caller hangs up then system knows to hang up, if does not hangup then you get busy signal.

NorStar Startalk... | Answered on Oct 30, 2012


Make sure the set is not forwarded anywhere.
Try F#4 or F#984 to cancel any forwards.

NorStar Startalk... | Answered on Jul 26, 2012


to reset the administrator pasword enter feature 985 press 9 at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000.
to enter administrator programming enter feature 983 at the log prompt enter 1020000 and ok

NorStar Startalk... | Answered on Dec 14, 2011


To set the time on the startalk 180: enter feature 984
the display should say log:
enter 1020000 and press ok
display should say <date>
press next if ok or chng if not
display should say enter hhmm:
enter time in 12 hour format
display should say retry am pm
press applicable key
press next then Rls

NorStar Startalk... | Answered on Feb 04, 2011

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