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NorStar T7316E Telephone Questions & Answers
How to get incoming calls to two handsets
The system should be configured so that the desired lines, whether CO or extensions, are set to "Appear and Ring" on each set.
Config... Terminals&sets... Show Set... (enter #)... Find...Line Access... Line Assignments... Show Line (enter #)... set to "Appear and Ring" on each set that needs to ring.
You can also have a line "Ring Only" without an appearance (dedicated button), in which case it will show as an intercom call.
I have tried all the solutions to the password reset and am still locked out of mailbox. Please help
If your voice mail system is a Call Pilot on a BCM phone system. Use Feature 983, enter the Log number 738662, enter the password set for the system. At this point the display should show Admin with options MBOX -- AA -- OTHR select MBOX. Select CHNG and enter the mailbox number which should be the same as your extension number. The display should now show Password with options of RESET and NEXT. Select reset and your password will be reset to 0000. Press the release button and call into your mailbox using the password 0000. The system will have you change your password and verify it. Hopefully this will fix your problem.
My T7316e wont ring
Press the Feature button and *80. Adjust the volume and press the release button. If it still doesn't ring make sure your not in Do Not Disturb mode. Feature #85 should clear this.
T7316E - Phones just installed. None of them ring.
You need to ensure that the main bell is programmed to ring, also that the extensions are also programmed to ring as well. Also check that the ringer is switched on, on the base of the telephones. Also ensure your handsets to not go over the ren value permitted. Make sure the service is on the correct day service and not night service. Check that the handsets ring internally and ensure they are registered with the system. Ensure that the connections and wiring are also correct,
How do I set up a phone to display caller id?
To set up call id you need to enter
programming .
Programming is done on M7310, M7324, and T7316 sets only. Press the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
Press the show key (top right arrow) 2 times. The display should say CALLED ID: N(or Y)Press the change key til it says Y.
press the release key.
Voice mail
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
How to make conference call
Place your first caller on hold, call the second person to on the conference, press the conf key (or feature 3) and press the held linewith the first caller.
Hi ..once the answer machine is activated it will
The general delivery mailbox could be the one thats full. try feature 981 press the othr soft key the display should say log:enter in 1000000 (the general delivery mailbox is 100, and defaulted password is 0000.) Hopfully the password wasn't changed
Hi - have a Norstar T7316E phone and cannot figure
If your telephone rings when you are on a call you will have to go into programming on the system and set DND on Busy to "Y" it will be set to "N" at the moment hence your phone rings when you are on a call, be carefull if your phone is the only phone to ring on incomming calls if you get a second call comming into system when you are on a call there will be no audiable ringing on any telephone to aleart you to this second i/c call.
Hands free not working
To get handsfree working on any T7316 telephone you have to go into system programming to make sure full handsfree as been set to either Auto or Standard depending on software level of system you will get a choice but on latest version of software only option is for Auto, to check on telephone if handsfree as been programmed leave handset on phone press feature * 0 you will see key enquiry press a key in display, press the bottom intercom key on r/h/s of phone if it says extn number handsfree as not been programmed if it says handsfree mute you should be able to press handsfree key on phone to make or answer a call.
Help finding out what my general mailbox number
Ok, first of all the general Mailbox is 100 for 3 digit extensions or 10 of 2 digit extensions.
How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".
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