Samsung Yepp YP-Z5QB MP3 Player - Answered Questions & Fixed issues

If you have a wireless mouse or a USB mouse plug in and get online to find a downloadable driver for your touch-pad. A lot of file adding and shifting with a touch-pad can get the system fragmented (Defragging may help) and driver files, .dll's, and others your touch-pad needs and uses can get buried in the clutter (file fragments) all over the floor so-to-speak. If defragmentation of your hard drive doesn't work just download new drivers. Here is a safe Download link to look in. There is just about everything here, free and safe too... Mouse Drivers software for Windows Free Software Apps and Games

oh i think i might know the solution

connect something else like a usb disk to ur computer when it does go to the right bottom corner of the screen where the time shows. then u should see a green arrow on something black icon. double click. that thing shows that ur usb is connected then connect ur mp3 to the computer it should work...but it might not

if u hear that ring noise as soon as u connect that mp3 to the computer u are safe but u have to try other things...

Try the reset button...I had the same problem...it's more or less a re-boot...

I think it says somewhere in the user guide to take care not to over charge it. also did you charge it fully and then let it die before you started using it? Maybe that's your problem, because my battery stays good for days. other than that, i'd say that it's faulty. is it under warranty?

Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

No... the keypad sensors can only be fixed by relacing the actual touch/keypad itself (unless you're a techy, and have access to a service manual???). If this unit was purchased NEW by previous owner less than 12mnths ago, then it is still under Samsung's factory warranty. If so, this repair may be covered under warranty, and parts are actually available ex Korea (if they don't have already). Good luck.

As with any issue with this type of digital device, you should always "RESET" the device first (little micro switch - next to the USB port, or on back)...press with a pin (or similar) for 2-3 sec's. I then suggest you fully 'remove' any Samsung Media software (via add/remove programs under control panel). Re-boot your pc, then connect your Z5 into a know working USB port on pc. See if it installs the Z5's driver correctly (ie starts communicating). If this gets it going, you must now download the newest firmware from Samsung's website (download centre), and then save the files into your Z5 (ie overwrite the old firmware). If this fails, then try Samsung directly for further intructions. Good luck.

Probably not. All controls and functions are electronic So it looks like the soaking did that bit no good at all. Consider yourself fortunate that it survived the ducking- most small electronics don't.

you could try to connect it to the computer that happened too me once and it worked for so why not give it a try.

I have the same issue where my pc won't recognise my mp3, or only occassionally does, and then locks up. The problem with media player is it eats up so much memory while trying to synch files / delete / add etc and brings your pc to a grinding halt. So the solution I'm told is the MS Synch Tool, download off MS site and use it rather than the player to switch your files. I'm trying it now. Good luck.

This happened to me before. What I did was that I found the little reset button and pressed it and I then turned the player back on and It worked normally again. Hope this helps P.S: The scroll buttons may be broken.

yes you can put pics as wall paper go to the photo you want the press on the center button for a while then the pic will appear on you back round

you could try to formated its eassy just go to MY COMPUTER right click on the drive and select format it will erase all music in the mp3.

I have the same issue where my pc won't recognise my mp3, or only occassionally does, and then locks up. The problem with media player is it eats up so much memory while trying to synch files / delete / add etc and brings your pc to a grinding halt. So the solution I'm told is the MS Synch Tool, download off MS site and use it rather than the player to switch your files. I'm trying it now.

To change the wallpaper, you need to press the back button until there is no menu - only a little bit on the bottom that either says "Welcome" or displays the song you are listening to. Then simply press left or right until you are on the wallpaper you want and press enter.

Try replacing the songs, like, putting them on again. I don't know 100% if it will work but mine had the same problem and this worked.

try to find the soft ware on the inter net and tranfer it on to the divice

If this is about your Google account, click the "Can't access your account?" link on the Google sign-in page.

Use a toothpick to clean out the lint in the usb connector. If you use the mp3 player a lot without the cap lint will build up and cause misalignment when plugging it in the pc.