20 Most Recent SanDisk Sansa e250 MP3 Player - Page 6 Questions & Answers

For Sansa software, start with http://www.sandisk.com. I wish I could be more specific, but without knowing exactly which piece of software you're looking for...

First, make sure it's a microSD card and not a microSDHC card. If it's larger than 2GB then it's a microSDHC card and won't work. Second, make sure all your music is in a folder named "MUSIC".

If you have a microSD card installed, remove it. Press and hold the power button for fifteen seconds before releasing it.

I bought a sansa mp3 from best buy when the battery went out i went back to best buy and got another.

You may have a bad file, or possibly your Sansa is out of memory.Have you reformatted the Sansa? That could make it usable again.

but how do i switch it to recovery mode?help me please..thanks

To reset the e250, first disconnect it from the computer if it's currently connected. Then press and hold the power button for fifteen seconds.

Make sure that the mini card is only 2g only a 4g isn't compatible.. Check in the sansa settings to see if the card is recognized...The folder and files are hidden. Connect the sansa and open up your explorer so you can see the music folder Click on TOOLS on the top of your explorer then click on FOLDER OPTIONS then click on VIEW Where it say's Hidden files and folders click on Show Hidden files and folders...You will be able to see the folder and music.. to undo reverse info..

Remove the back and check to make sure the battery is connected right and also check to see if it is swollen if it is it is bad..If not put back together and connect to computer...

The folder and files are hidden. Connect the sansa and open up your explorer so you can see the music folder Click on TOOLS on the top of your explorer then click on FOLDER OPTIONS then click on VIEW Where it say's Hidden files and folders click on Show Hidden files and folders Apply. settings...You will be able to see the folder and music.. to undo reverse info..

THE LINK Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates Connect your sansa and run the updater

THE LINK Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates.. Then connect it to the computer and run the sans updater

if you install the media converter that came with it then i believe so

Take the back off and push down soft but firm on the rubber rectangle..This is the chip-set and the memory...

Hi There,
You need to do the following. I did it to mine yesterday and it's great!
http://joustin.com/?page_id=10

Hi,

If for some reason the Format option is gone, then perhaps some of the firmware or settings have been drastically changed or worst, corrupted.

A couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased;

If the above will not work, you can also try:
1. download and run in your PC Sansa Connect Recovery Tool
2. read the How to use the Sansa Connect Recovery Tool and follow the instructions carefully;
3. doing #1 will erase the corrupted files, unfortunately so with everything else. It will then restore the device software to an uncorrupted state.

Hope this be of help/ Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Hi there,
Have you tried looking at the files on a computer to make sure that they are there?
Or maybe you can also try removing the files from the folder to make sure that the player recognizes them.
If you can try to move the files to a pc then format the SD card and put the files again check if that will work.
Make sure that the music files and the videos are file types that can be recognized by the player usually .mp3 for music and .avi or .flv maybe .mp4 for video files.
Hope this helps!

Having gone over a month without a response to my query, I assume the suggested reset solved the problem.